job版禁止張貼違反「就業服務法」、「性別平等工作法」、「勞基法」與其他法律之文章 發文者已同意一切遵循現行法律，並確知文責自負。本工作確實勞健保!! 此兩行刪除，文章會被刪除不另通知。 ※請各位資方配合遵守。 【公司名稱】Veeco Taiwan Inc 【工作職缺】美商駐點 MIS 工程師 【工作內容】 End User Support： 1. Provide deskside and remote support for Windows and Mac devices. 2. Troubleshoot hardware, software, printing, conferencing, and mobile device issues. 3. Support new hire onboarding and employee offboarding activities. 4. Install, configure, and replace desktop, laptop, and peripheral equipment. 5. Maintain high levels of customer satisfaction through timely issue resolution. Smart Hands Services： 1. Perform physical IT activities requiring local presence. 2. Locate, inspect, and troubleshoot equipment onsite. 3. Perform hardware swaps and equipment deployments. 4. Conduct power-cycle activities for servers, network devices, and end-user equipment. 5. Provide hands-on assistance for remote infrastructure teams. 6. Support conference room technologies and meeting spaces. 7. Assist with inventory tracking and asset management. Incident and Problem Management 1. Respond to service disruptions and regional IT incidents. 2. Participate in Major Incident response activities. 3. Gather technical information and provide updates to incident managers. 4. Escalate issues appropriately to infrastructure, security, application, and network teams. 5. Document troubleshooting steps and resolutions within the ITSM platform. Vendor and Site Coordination 1. Escort and oversee third-party vendors performing onsite work. 2. Coordinate hardware deliveries, repairs, and installations. 3. Serve as the local liaison between APAC sites and the Global IT organization. 4. Participate in regional office moves, expansions, and infrastructure projects. Ticket and Service Management 1. Create, update, and resolve service desk tickets. 2. Ensure all support requests are properly documented. 3. Track work performed outside of formal ticket requests where applicable. Regional Project Support 4. Assist with infrastructure upgrades and technology refresh initiatives. 5. Support office openings, consolidations, and site transitions. 6. Participate in cybersecurity and compliance-related activities. 7. Provide local support for strategic business and IT projects across APAC. 沒有內容 會被刪文!! 【徵求條件】 ※為保障板友就業機會平等，雇主對求職人或所僱用員工，不得以種族、階級 、語言、思想、宗教、黨派、籍貫、出生地、性別、性傾向、年齡、婚姻、 容貌、五官、身心障礙或以往工會會員身分為由，予以歧視。 【工作地點】新竹市科學園區篤行路6-6號1樓 【工作時間】AM：9:00 ~ PM：18:00 【月休】週休二日 【公司福利】洽談 【薪資範圍】55000 【需求人數】1 【聯絡人/連絡方式】沈先生/站內信 【其他備註】需具備 IT 相關知識與經驗，以及基礎的英文讀寫能力 --

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