我學弟的同事(一個美國人)遇到白爛e-mail之後寫的. 看樣子Synnex 的 FAE蠻白爛的. :P 徵得 Bill 同意轉錄, 他說歡迎, 只是記得要留下他的簽名, 知道作者是誰. :P -------------------------------------------------------------------------- 我同事 Bill, 當初去我婚禮應該有看到那位年輕的外國人 他在跟 Synnex 的 FAE 來回幾封 e-mail 之後, 他怒了 !! 以下, 是給各位無論是否已經就業, 寫 e-mail 的一些建議 Hello everyone, I think everyone is interested in improving their English a little bit. How about if we start with how to write a proper email. After writing many emails over the last week communicating with some Taiwanese from another company I am almost going crazy with some of the crap I see people writing. 1. Dear Sirs/Dear Madam - "Sirs"/"Madam" is very formal and reserved for someone you have never met in person. It's better just to use their real name. 2. Dear X: - Although ":" is correct, it is used for formal business letters. For informal letters it is best to use a comma "," 3. Dear X- - "-" is bad English, don't use it. 4. In the body of the email, don't randomly skip space like this!!!!!!!!!!! 5. At the end of each sentence use a period "." Don't use this "..." unless you know what it means. 6. Does everyone know what a "run on" sentence is? Don't write them!! 7. Don't use "plz", "u", "hlp", etc. (text message talk) or people will think you are uneducated. I only notice that Indian people have this bad habit. 8. Don't use acronyms unless you are sure everyone knows what they mean. 9. There is something called a paragraph, make good use of them! 10. Don't use the word "kindly" like "please kindly", it sounds very weird. 11. It seems that everyone loves to sign their email with "best regards". When writing a letter "best regards" is very formal, best used for someone you have never met face to face. Definitely not appropriate for sending email to coworkers. An example of using "best regards" would be "Give the family my best regards." For email, it's much better to use "regards", "sincerely", "thank you", or nothing. You need to judge by the tone of the email. 12. Don't forget to write your name after the email! 13. Don't attach PGP public keys to the end of email, people will think you are crazy and will not want to email you. It's better to use a link to your public key or your key fingerprint. When an email is threaded there are some special rules you should follow such as not top posting and removing the irrelvent parts of the body. It seems nobody in the company follows these rules, maybe because you don't know them, your email client is broken, you use Outlook, or whatever. We can discuss this next time. Some useful links: http://www.eslnetworld.com/email2.html http://www.webfoot.com/advice/email.top.html http://www.infradead.org/~dwmw2/email.html Thanks for listening, Bill ------------------------------------------------------------------------- --

※ 發信站: 批踢踢實業坊(ptt.cc) ◆ From: 140.112.230.224 ※ 編輯: gwliao 來自: 140.112.230.224 (07/11 11:41)