Hello thebanana, Thank you for taking the time to get in touch. It looks like you account has been currupted. In most cases, we are able to remove the zone errors so the players can log back in. However, in your case, every time we remove the error and you attempt to log back in the error returns The only way to fix the issue to to reset the account. This mean the account would go back to level one, however all the gems you have bought would return to you automatically. We would also return all specialists, decorations, and shop/special buildings, and the rest we would turn them into resources so you can use while you progress again over the levels The only items we cannot give you would be the ones in your mail and in your star menu (apart from the specialists). Unfortunately this is the only solution we can offer you at the moment. We have enabled the zone reset, and the option can be found on your "My Profile" page after you log in again on the website. In order to activate the zone reset, you are required to re-type your password on the required box and confirm. The account will then be reset on our next maintenance day. We apoloigize for this inconvenience, and if you have any questions please reply to this message. Please also inform us when you have activated the reset option. Many thanks. Kind regards, "The Settlers Online" Support Team 奉勸各位保命要緊.. 我帳號用正常方式玩的 也沒啥外掛啥的卻發生這種鳥事 官方卻說唯一解就只有重置 然後之前買的GEM補給我 既有資源補給我 但是開始選單內買的6X兔腳 12X餅乾 和一堆NORD地圖就消失了 原本建築內費時的升到LV5也沒了 生級花的花岡也沒了 就只是補償倉庫現有的 但殊不知我為了生金幣場花了不知道多少資源... 目前打算跟他長期抗戰了 居然沒有備份機制 那我也不可能接受重新玩的鳥事 就乾脆跟他耗時間耗到願意補償我額外的東西否則我不可能接受 畢竟都花錢買了 換來的卻是免費的測試伺服器的處理態度 真是令人無言... --

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