板友好，几年前托友人从美国Amazon带一颗EOS头灯回来 去年八月时电池仓的弹簧脱落，爬文之後便寄信给Princeton Tec原厂申请RMA 2015/8/7, Princeton Tec Warranty Claim No. RMA175926 ------------------------------------------------------------------------------ Dear Jyun Wun Chen, This email serves as a confirmation regarding your recent warranty request RMA175926. We are sorry to hear that you are experiencing problems with your light. Once the light is received at our facility we will email you again as to the status of the repair. We are expecting to receive the following: 1 - WARRANTY EOS w/REBEL BLACK Please be sure that you have removed any batteries from the light and that your RMA number is clearly marked on the outside of the package. The return address is: Princeton Tec Warranty Department 5198 Route 130 Bordentown, NJ 08505 Thanks for your patience as we work to resolve this issue. Best Regards, Princeton Tec ------------------------------------------------------------------------------ 随後将头灯寄去美国，原厂确认收到并寄发通知 2015/8/20, We Recieved RMA175926 ---------------------------------------------------------------- Dear Jyun Wun Chen We have received your package and it has been entered in the que for repair or replacment. This process normally takes about 1 to 2 weeks. We will email you again once we have arranged for your light to be returned to you. We received the following: 1 - EOS 105 LUMEN VERSION 0 - 0 - 0 - 8-19 Thanks for your patience as we work to resolve this issue. Best Regards, Princeton Tec ------------------------------------------------------------------------------ 同一日就收到处理完成并寄出的通知 2015/8/20, Your Warranty Claim Is Complete ------------------------------------------------------------------------------ Dear Jyun Wun Chen, We have processed your item(s) and arranged for them to be shipped back to you. Your Shipping Details are as follows: Package => P619789 Shipping Agent USPS Tracking Number : Shipped 08/20/15 Again we thank you for your patience through this process. Best Regards, Princeton Tec ------------------------------------------------------------------------------ 只是之後一直没有收到返修品，回信给原厂也都无回音 请问板友这种情形该怎麽处理呢？谢谢 --

※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 120.116.65.40 ※ 文章网址: https://webptt.com/cn.aspx?n=bbs/outdoorgear/M.1461208901.A.EC8.html 最後一封信，里面的Tracking Number是空的 ※ 编辑: parislove3 (120.116.65.40), 04/21/2016 11:49:24