※ 引述《NTUEE2CS (电机转资工)》之铭言： : https://www.glassdoor.com/Reviews/Employee-Review-TSMC-RVW49365407.htm 略略翻译一下 Pros Was able to train in Taiwan, work for one of the most important companies on the planet that no one knows about, be exposed to culture outside the US, am being given skills I can take to lot's of desirable positions in the future. There are incompatibilities between work culture, learning/teaching style and other expectations from the US to Taiwan. This is to be expected. My trainer I think has definitely met me part way, and I believe I can say I have done the same. There's still a gap, but this can be worked on. 优势 能有机会来到台湾训练，在不为人知世界上最重要的公司工作，并接触到不同於美国的文化 我认为我得到了许多未来职涯上受用不少的技能。 早就可以预期的是也有不少落差出现在工作文化、教学相长、和许许多多台美之间的不同 期待上。我的导师 (Trainer) 和我都看到了对方部分的面向。各种差距是存在的，也是需可 以努力改进的。 Cons The work culture in Taiwan is really different than in the US. I am sure TSMC will have to change to an 8 hour work day five days a week or do what other companies do with Fabs and run three days on, four days off, four days on, three days off rotations. As it is right now in Taiwan The minimum amount of time at the company is 10 hours a day, but realistically is running up to even 12 hours a day. This is for those of us who are American training to go back to the new operation in Arizona. The reality for people from Taiwan is that they are doing even more than 12 hour days often. There's also the night shifts and weekend shifts on duty and/or on call. That last part is understandable as the fab lives 24/7. The training in this experience really depends on one person who is your "trainer". My experience has lacked any structure, but had no shortage of expectations. I came up with some process to approach learning new equipment and daily tasks, but to be honest don't know that I've arrived yet. TSMC doesn't seem to enshrine a sense of individual freedom. The company provides housing for those of us training from the states, but has very much micromanaged everything we do in our living arrangement. There's a curfew with no guests allowed for example. And the long term housing adds another hand hour commute. 劣势 工作文化实在是差异太大了。我想台积应该是可以改成每周 40 工时，或者像其他晶圆厂 作三休四、作四休三等。我看在台积的同事大多每天工作十小时起跳，甚至到十二小时不 等，而且这还是仅仅是我们这些从美国来到台湾，未来要到 Arizona 工作的夥伴。如果是 真正的台湾同事，他们是每天十二小时起跳，还需要加上轮夜班或是周末值班等，但对於 一个全年无休的晶圆厂来说也是可以理解的。 整个训练的过程真的很看你的导师是谁，我的经验上是整个没有结构，虽然我是没有很意 外啦。整天下来我就是在学习改善一些新的仪器和每日任务，但说实在的我也不知道这有 什麽用处。 台积似乎不太重视个人自由，公司提供了我们这些歪果忍宿舍，但连鸡毛蒜皮都要管，包 括了访客限制的门禁时间等，另外选择了长期住宿的人还需要额外花一个小时通勤。 Advice to Management The software used by TSMC is dated. Of course TSMC may not be alone in this as industry doesn't have the same motivation in software decisions as the consumer driven market has, which results in amazingly optimized applications. The apps people know and love meet a minimalist and aesthetic criteria for a reason. Big companies don't have the motivation but minimalist software with an aesthetic UI makes people more efficient at what they're doing and can save the company time. TSMC could even justify having its own internal software development team, and it would save massive amounts of money in people's time. A lot of software at TSMC also seems to be repetitive. TSMC should reduce the amount of software it has for different tasks, find functions that are repeated across applications and reduce to a common application. I joined TSMC for the same reason I became an engineer. I want to do something I'm passionate about and improve peoples lives in a lasting way. Semiconductors are a magic bullet that have changed and are changing our quality of life and the way we live. Unfortunately it seems TSMC doesn't enable the same outcome for many of its employees as the technology enables for the planet. The percentage of the budget going to pay employees at a company like TSMC is small compared to the cost of a fab, the equipment it houses, defective product and other issues. There's no reason TSMC can't increase the number of employees it has to allow people to go home to their families at a reasonable time each day and give them good benefits. I think TSMC might at least approach this in Arizona as it has to compete to retain and attract talent against companies like Intel right across the street. Too much time is spent in meetings to review the work from the last night/day in the morning, and to review what was done during the day again in the afternoon. These meetings add up to three hours in a day easily. That's a lot of the work day. Some of the solution may be in software. I truly believe most of these meetings could be automated. The engineer who last worked with the equipment would record tool status and changes, and makes recommendations. The manager gives approval to any recommendation or overrides, and the engineer coming into the next shift only looks at the tools they've been assigned to on this "hypothetical" application. The only person it makes sense to have three hours looking at this stuff is the manager who would have to make approval, hold engineers accountable or interject if need be. The rest of the staff should be able to cover the material that actually relates to them on their own in five to ten minutes. TSMC could automate this through software. This could also solve some of the issue with the long work days. People in TSMC Taiwan honestly are not being more productive than Americans on an eight hour work day. But tasks which don't contribute to what actually needs to be done in an efficient way suck up the employees time. The "e-learning" system TSMC uses to teach new employees is terrible and needs to be abandoned. I would seriously recommend TSMC to provide an anonymous survey to the entire company, but also specifically to the American hires as there are additional translation issues from Chinese which make the learning even worse. Chances are high that if the survey is actually anonymous people will confess they haven't learned anything from the e-learning, and it just wasted time they needed to learn their process. 对高层的建议 软体真的过时了。当然台积不会是唯一的例子，因为制造业本身就不像服务业有强烈动机 要去改善软体让程式易於使用。大家会喜欢那些简约有美感的软体不是没有道理的。台积 应该考虑设立专门的软体团队，去改进同事的工作效率，更可以省下许多同事的加班费。 一堆叠床架构的软体应该要整合才是。 我加入台积选择成为工程师是因为我想要改善人们的生活，而半导体也正是这麽一个神奇 的角色可以改善人们的生活。不幸的是，台积对於员工生活品质的改善似乎不如对於世界 的贡献，台积有能力可以改善员工的生活品质、员工的住宿，甚至台积也可以增聘人事， 让员工在工作同时也可以兼顾家人。特别是考虑到未来台积要到 Arizona 和同样在附近 的 Intel 一同竞争。 此外，在台积的工作每天也都要花一堆时间在开会。晨会回顾前一天的工作状况，下午则 回顾当天的状况。我想很多事情应该都可以简化和自动化的... (略)。我不认为在美国正 常上班工作的人产出会比在台湾花上许多时间工作开会的人少。 最後则是台积的 e-learning 系统。这真是他Ｘ的烂透了，应该整个打掉重练。如果台积 可以对从美国来台受训的人们做匿名调查，应该可以理解到系统里面一堆翻译错误，也可 以知道根本没有办法从中学习到东西，单纯只是来浪费大家时间的。 -- 台积或许已经是台湾最好的公司 但整体的公司文化也还有台湾多数公司的不少特质 在前进世界设厂的时候 也可以考虑多多向不同文化的优势学习 -- Assisi 雅夕 https://fb.me/AssisiPTT https://www.instagram.com/assisi_di_francesco/ --

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