作者eatsemen (↑↑↓↓←→←→ＢＡ)
看板Storage_Zone
标题[问题] Seagate的鸡瘟硬碟送修
时间Fri Oct 29 12:32:51 2010
之前闲闲查笔记型电脑的相关讨论 (皇家的U80V)
发现我目前这台所用的硬碟
就是之前出过机瘟的
ST9500325AS
刚刚闲着没事干想做GHOST映像
结果两次都出现无法读取某个磁区的异常
用HD TRNER 来扫硬碟有扫到一个坏轨
刚刚去SEAGATE网站查询保固状态 想送RMA
结果他显示
*Warranty Status & *Options
Component
The product you identified was sold as a system component. Please contact
your place of purchase for service. Seagate sells many drives to direct OEM
(Original Equipment Manufacturer) customers. These products are usually
configured for the OEMs only, as components for their systems. You must
contact your place of purchase for any warranty support on these drives.
If you purchased this unit directly from Seagate, please return to the
previous page and verify your Seagate customer number, because the customer
number you entered ( ) does not match our records.
请问这是不是说 他不接受我RMA
必须把硬碟送当地代理商(皇家)维修检测才可以?
若这样 硬碟没过保固 笔电过保固 不就要被收一次维修费?
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1F：→ sulamai :意思大致是 硬碟是OEM 所以保固要找皇家 10/29 13:31
2F：→ sulamai :至於收费问题 可能要请你问皇家 ~ 10/29 13:32
3F：→ eatsemen :啧...那表示皇家连保固也买断了吗? 10/29 13:34
4F：→ maniaque :不是,因为这是"卖给华硕的零件" 10/29 17:56
5F：→ maniaque :对原厂而言,华硕算是这硬碟的 end user 10/29 17:56
6F：→ maniaque :而你只是买了这组起来的笔电的 End user 10/29 17:57
7F：→ maniaque :所以就是...华硕为你的整台笔电负责 10/29 17:57
8F：→ maniaque :而零件原厂为卖给华硕的零件负责.... 10/29 17:58
9F：→ maniaque :所以你要修这零件,就是整台扔给华硕搞定.... 10/29 17:58
10F：→ eatsemen :了解 谢罗 10/29 18:26