有够倒楣.... - Greetings, We are contacting you to update you on the current status of your Star Trek Online account. We have very recently discovered a game-breaking gameplay bug that has been causing stability issues with the Star Trek Online servers. Our investigation shows that your account is one of the few accounts affected by this issue, and we have been forced to temporarily suspend access to this account while we implement a fix. Please understand that this issue is through no fault of your own, and we are not attempting to punish or otherwise take action against the account in any negative manner. Unfortunately, we will not be able to allow access to the account until the underlying gameplay bug has been addressed. Our current estimate suggests the account may be locked up to 48 hours while a fix is put into place. We sincerely appreciate your understanding in this matter, and apologize for any inconvenience that this may cause. In light of this issue, we will be granting the items from the ongoing "End of Summer" Giveaway Event to the account, as you will not be able to log in and claim them on your own during this period. We are also investigating other potential forms of compensation for any inconvenience that this matter may have caused. Once this high priority issue has been addressed, we will inform you when the account becomes available once again. Please keep an eye on your e-mail for more information regarding this matter. Please accept our sincerest apologies, we hope to return you to Star Trek Online as soon as possible. Kind regards, The Star Trek Online Team --

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