郭台铭语录 [速度篇] 走出实验室就没有高科技，只有执行的纪律 (High-tech only exists inside the cocoon of the lab. Outside the lab, there is only executive discipline.) 在今天的世界，没有「大」的打败「小」的，只有「快」的打败「慢」的。 (In today’s world, size no longer maters. Rather, it’s speed that does.) 公司要「快速」成长，一定要有「制造产品」和「制造人才」的双重能力。 (For a corporatio to grow rapidly, it needs two kinds of manufacturing capabilities: the manufacturing of products, and the manufacturing of professional talents.) 除非太阳不再升起，否则不能不达到目标。(Unless the sun ceases to rise, there is no aspirations that cannot be realized.) 策略：方向-时机-程度 (Strategy: direction-timing-depth) 赢家永远有两个竞争者：一是时间、一是自己。 (Winners have two perpetual competitors: time and themselves.) 鸿海四大「快」：1. 决策、执行、稽核的快速能力；2.研发、制造、服务的快速能力； 3.沟通、协作、竞争的快速能力；4.软硬虚实、互相为用的快速能力。 (The 4S’s of Foxconn: 1. Speed of decision - making, execution, an auditing; 2. Speed of R&D, manufacturing, and service; 3. Speed of communication, collaboration, and competition; 4.Speed of cross-utilizing delicate and hard facts.) 所谓领导，就是决策，就是独裁为公，就是一场实验和实践的战争 (Leadership is being decisive. Leadership is a righteous dictatorship. Leadership is a battle between experimenting and practicality.) 我不知道什麽是所谓「成功的领导」，但我知道什麽是「不成功的领导」，就是：不身先 士卒的领导；遇事推诿的领导；希望讨好每个人的领导；朝九晚五的领导；赏罚不分的领 导。 (I don’t know what forges a good leader, but I do know what constitutes a bad one; one who puts his employees in the frontline rather than himself; one who relegates responsibilities; one who tries to please everyone; one who only works from nine to five; one who neither punishes nor rewards.) 所谓「执行力」，就是速度、准度、精度的全面贯彻 (Execution is the integration of speed, accuracy, and precision.) 赢的经营策略：即时开发；即时量产；及时交货。 (Recipe for winning operation strategy: time to market, time to volume, and time to money.) 翻转产业的，不是「人海」，而是「脑海」。 (It’s brain mass, not people mass, that transforms an industry.) 科技公司能不能在市场上成功，其实不在「科」的发展，而在「技」的发展。 (Whether or not a sci-tech company can succeed is not gated by its "scientific" prowess. Rather, it is deternined by the advancement of its "technology".) 经验=时间+金钱 (Experiece = time + money) 成长，你的名字就叫痛苦 (Sufferng is the identical twin of growth.) 成功的途径：1. 抄 2.研究 3.创造 4.发明。 (The path to success: 1. imitation; 2.research; 3.creation; 4.invention.) 「三局」就是格局、布局、步局 (Scope, vision, execution) 少林寺的和尚武功千变万化，飞檐走壁，是过去挑了多 少桶水上山? (The kung-fu master of Shaolin Temple only attain their omnipotent skills after years of tedious, grueling abd mundane training.) 胸怀千万里，心思细如丝 (Thinking big, but don’t lose sight of details.) 人过的五十岁，不但要懂得踩油门，更要懂得采煞车。 (When you’re over 50, you not only need to know when to press the gas pedal, more importantly, you need to know when to step on the brakes. 速度快的人赚钱，速度慢的人卖库存，而且，还要是Top Sales才能把库存卖出去。 (He who acts the swiftest makes the most most. He who acts slowly can only resolve to sell inventories. Moreover, it;s only the Top Sales who are capable of depleting inventories.) 不要只从数字看问题，要会从结构看问题。 (Don’t analyze a problem by the numbers. Learn to dissect it from its structure.) [人才篇] 企业人生三部曲：人材、人才、人财。 (Life story of a corporation: raw recruits, skilled talents, and talent cutivation.) 心胸有多大，舞台就有多大。 (Your potential is only limited by your aspirations.) 人才的竞争力：必须建立在处理资讯的过程中，要有「知识」与「技术」的附加价值。 (The key to harnessing the competitive edge in manpower: the ability to add value to knowledge and technology while processing information.) 「全球化」就是人才当地化。 (Globalization is the localization of skilled talents.) 有人做错就把他换掉，他的经验等於就没有用了。 (If you replace someone every time he falters, you will never be able to leverage the experiences accumulated.) 人才的三心：责任心、上进心、企图心 (Three A;s of talent: accountability, ambition, and aspiration.) 天才就让它留在天上。天才型研发人员到每一家公司都令人头痛。 (Geniuses should keep their fantastic ideas to themselves. Gifted researchers are every company’s worst nightmates.) 年轻人最重要的是 「三对」：入对产业、选对公司、跟对主管。 (Three rights for youngsters: enter the right industry, select the right company, and work under the right boss.) 人才的选拔与培育，是企业永远的难题。 (The selection and cultivation of talents are the perpetual challenges of every enterprise.) 没有希望，只有欲望，人就完了 (We’ll be doomed if there’s only desire, but no hope.) 没有管理，只有责任。管理可以训练，领导没法训练。 (There is no management, only accountability. Management can be taught, but leadership is born.) 四流人才、三流管理、二流设备、一流客户。 (Fourth-rate talents, third-rate management, second-rate facilities, and first-rate clients.) 真正的英雄，早就死在沙场上，而不是回来拿奖章的人。 (The true heros give their lives on the battlefield. They don’t return for mentals.) 不懂就要问，想保住面子的人，最後连里子也会输掉。 (When in doubt, ask. Those who try to protect their pride usually end up losing their integrities.) 创新人才的训练：工作中训练、挫折中教育、竞争中思考。 (Cultivation of innovative talents: training on the job, learning from mistakes, and contemplating during competitions.) 小心求证，大胆用人。 (Take you time in verification, but don’t hold back on recruitment.) 机会总是留给有准备的人。 (Opportunities will always be there for those who are prepared.) 让当地人负起责任，全世界人类都一样，没有黑人白人的人种之分，只分有头脑何没头脑 的；有责任和没责任的。 (Hold every locale accoutable. There are only two differences that set people apart in this world: the difference between the smart and the unwise, and the difference between the responsible and the irresponsible.) 工作压力来自於：品质、时间、成本、技术。 (Sources of stress: quality, time, cost, and technology.) 人没有天生的穷命和贱命，只有你是用什麽样的心态来磨练自己。 (No one is born into destitute. Your life is defined by what challenges you bring upon yourself.) 人力资源的工作职掌：选才、育才、用才、留才。 (The responsibilities of human resources management: recruitment, training, utilization, and retention of talents.) 学习的方法：1.工作中学习，学习後工作；做比说重要，习比学有效；人要不断地学习， 向对手学习。 (The doctrines of learning: 1. learning from work, working after learning; 2. action over words, practice over learnings; 3. to learn incessantly, to learn from your competitors.) 鸿海用人哲学：第一看品格；第二是要有责任感；第三是要有意愿工作。 (Foxconn’s recruiting philosophy: integrity, responsibility, and drive.) 阿里山神木成其大，四千年前种子掉到土里就决定了! (The commanding size of te Sacred Tree in Alishan was pre-determined over four thousand years ago when its seed was sowed!) 组织的大小不重要，重要的是VIP。 (The size of an organization is irrelevant; what matters is if you are a VIP in it.) 制度到不了的地方，就要靠人来补强。 (Where a system is insufficient, people step in to reinforce the deficiencies.) 先有严师，才有高徒。 (Behind every accomplished disciple, there is a stern mentor) [弹性篇] 大象会跳舞，不是四肢减重了，而是头脑灵活，方向走对了。 (The elephant didn’t dance because it has lost weight. It’s dancing because it has a clear mind and has chosen the right path.) 计画永远赶不上变化，变化抵不上客户的一通电话。 (Changes supersede plans. Customer demands supersede changes.) 一理、二情、三法。 (Approach to problem solving: first by reason, then by sentiment, finally by legal means.) 发展的根本，建立在「随机应变」的执行能力。 (The foundation of development is built on the ability to adapt and adjust instantaneously.) 一个地震很多的地方，人的警觉性特别高。 (People who live in earthquake zones are often the most alert.) 主管每天要做什麽？定策略、建组织、布人力、置系统。 (A manager’s daily routine: strategy formulation, organization building, manpower allocation, and system construction.) 个人化的来临，制造业要学会走上服务业。 (With the advent of individualization, the manufacturing industry needs to embark on the path of the service industry.) 销售人员的职责：选对客户并建立分级、分类制度；建立良好的客户上、中、下层级关系 ；找到新产品开发机会；竞争对手分析；抢夺订单并即时配合客户计画；完成交货 (适品 、适质、适时、适量)；完成品质服务(设计、生产、客户使用之问题)；忠实传真；应收 帐款。 (Responsibilities of sales staff: proper selection and classification of customers; establishing sound relations with all ranks of customers; identifying the optimum opportunities for new product development; analysis of competitors; aggressively closing sales deals and timely catering to customers’ plans; delivery of products (right product, superb quality, on-time delivery, proper quantities); faithful delivery of information; collection of payments.) 每一个公司都要做好两件事情：新产品开发+产销平衡。 (The two basic tasks of any companies: new product development + equilibrium between production and sales.) 系统 = 流程+表单。 (System = process flow + documentation.) 鸿海四大管制系统：工管、品管、生管、经管。 (Foxconn’s pillars of management: engineering management. quality management, production management, and operation management.) 市场 = 客户 + 产品 (Market = customers + product.) 一个行业一定要有人进来、有人退出，才算健康。 (Turnovers are signs of a healthy industry.) 全球化思考逻辑：客户->产品->功能(即系统)->地理位置。 (Logic behind globalization: customers->products->system capabilities-> geographic positioning.) 天下没有完美的办法，但总有更好的办法。 (You can never formulate the perfect solution, but you can always find a better one.) [逆境篇] 人在困苦、饥饿的时候，头脑会特别清楚。 (Desperation brings about the sharpest mind.) 可不可能，不是问题，而是行动。 (Feasibility is not a question. It’s about taking action.) 市场，是靠「透明度」和「竞争度」来培养它的「成熟度」。 (The maturity of a market is nurtured by transparency and competitiveness.) 顺境的人生人人会走，只是速度快慢而已；人一定要学着走逆境，而且愈年轻愈好，因为 逆境才是真正学习成长的机会。 (When things ar going your way, the sky is the limit. However, when the going get tough, that’s when the real challenges and learning emerge. Moreover, the younger you are when ocnfronted with challengers, ther faster you’ll mature.) 为钱做事，容易累；为理想做事，能够耐风寒；为兴趣做事，则永不倦怠。 (Working for money-tiring; working for ideals- enduring; working for interest - everlasting.) 乌龟一定要知道别把兔子吵醒。相对的，兔子是否肯像乌龟那样一跑三十年? (The tortoise needs to realize that it shall never wake the napping hare. On the same token, do you really think the hare will sprint for 30 straight years?) 品质，是价值与尊严的起点，也是公司赖以生存的命脉。简单的说，品质就是客户愿意用 两倍的价格来跟你买，而且还很高兴。 (Quality is the basis of values and dignity. Quality is also the cornerstone of a company’s existence. Simply put, quality is the reason why customers are willing and happy to pay for your product for twice the normal price.) 成功是个最差劲的导师，只会带给你无知和胆怯，却不能带给你下一次成功的经验和智慧 。 (Success is the worst counselor there could be. It only brings us ignorance and reservations, and it always fails to provide us with the experience and wisdom required for next success.) 成功的三部曲：选好策略、下定决心、用对方法。 (The trilogy of success: select the appropriate strategy, make a determined choice, utilize the right methodology.) 以成败论英雄，根本是在责任心。有责任感的人遇到困难，会主动去解决、设法去改变， 就容易成功。 (It’s accountability that sets apart a hero from the crowd. When confronted by adversities, a hero holds himself accountable and takes initiative to solve and remendy the situation.) 成功的人找方法，失败的人找理由。 (Those who succeed search for solutions. Those who fail seek excuses.) 轻而易举的成功，是事业的大忌。 (The biggest taboo in a career is the success that falls from the sky.) 如果看问题都和别人一样，看报纸就好了。 (Think outside the box. If you approach problems like everyone else does, you might as well just go read the newspaper.) 对第一代的创业者来说，绝对的权力、绝对的责任，而不是腐败。 (For first-generation entrepreneurs, it’s about absolute power and the responsibilities coming with it, not corruption.) 酿顶级葡萄酒的葡萄藤，都是从最贫瘠的土壤中成长出来。 (The grapevine that products the best wines often thrived in barren fields.) 红海企业文化的四大特徵：1. 辛勤工作的文化；2.负责任的文化；3.团结合作与资源共 享的文化；4.有贡献就有所得，一分耕耘、一分收获的文化。 (The four major characteristics of Foxconn’s corporate culture: 1. diligence; 2.accountability; 3.teamwork and sharing of resources; 4. philosophy that hardwork pays off and contribution will be rewarded.) 企业没有景气问题，只有能力问题。 (Economic weather doesn’t bothr enterprises; lack of capabilities does.) 最能适应「世界是平的」之国家、公司、个人，将分享全球化竞争的机会和财富。 (State, enterprises, and individuals who can best adapt to the "the world is flat" doctrine can partake in the opportunities and wealth of competitive global economy.) 企业陷入困境的两大原因：远离客户，远离员工。 (Two factors that plaque enterprise: alienating clients and alienating employees.) 三助：自助、人助、天助。 (Help comes in three forms:self-help, outside-help, divine-help.) 路遥知马力，逆风练劲旅。 (One judges the endurance of a horse by assessing its performance over a long journey. The most skilled sailor is forged by the strongest headwinds.) 企业竞争什麽?竞争的是资源。 (What are the enterprises after? They’re vying for resources.) 长期、国际、发展、稳健、科技。 (Longevity, global presence, development, stability, and technology.) 挑老板的时候，对你越凶越严厉的人你越要跟。 (You can’t go wrong trying to stick with the strictest and most demanding boss.) 创业三条件：坚忍的毅力、向前冲的傻劲、智慧比聪明重要。 (Three guidelines of entrepreneurship: persevering resolution, aggressive mettle, and the realization that wisdom supersedes intelligence.) [创新篇] 科技创新的真谛，是让传统的东西赋与新的生命。 (The essence of technological innovation is to infuse new life into something traditional.) 模具是工业之母，IE(工业工程)是工业之父。 (Tooling is the mother of industrical sector and IE(Industry Engineering) is the father.) CEO要有「六选」：选客户、选技术、选产品、选人才、选股东、选策略合作夥伴。 (The 6S’s of a CEO: selection of customers, selection of technology, selection of product portfolio, selection of professional talents, selection of shareholders, and selecton of strategic partners.) 精密的产品，其实不在手上的技术，而是在脑袋里的观念。 (The success of a delicate product is not the result of technique ot the hands, but the concepts of the minds.) 高科技来自感恩的心。 (High-tech is a derivation of an appreciative heart.) 鸿海的组织目标是「三合」：集合、整合、融合。 (Foxconn’s organization vision: assembly, integration, and assimilation.) 只有品质的问题，没有品牌的问题。 (There is only the problem of quality, not branding.) 决策的错误，是浪费的根源。 (Poor decision-making is the root of squander.) 每一只公鸡，都以为太阳是牠叫出来的。 (Every rooster believes that it is him who summons the sun every morning.) 鸿海的经营理念：爱心、信心、决心。 (Foxconn’s management philosophy: compassion, conviction, and determination.) 鸿海的工作精神：融合、责任、进步。 (Foxcon’s work ethics: assimilation, accountability, and progressiveness.) 集团的国际化运作，就是在人力结构上找到「派驻干部」和「本土干部」的一个平衡点。 (It’s important for a globalized conglomerate to achieve a delicate balance between the appointment of overseas and local management in the allocation of human resources.) 争权夺利是好汉，开疆辟土真英雄。 (He who contends for power and self-gain is a real man. He who explores and conquers the great unknow is a true hero.) 做生意就跟「滚雪球」一般，会愈滚愈大，哪天滚不出来，就变成它滚你。 (Running a business is like snowballing. And the day your snowball stops rolling, you get rolled over.) 对於错误的省思：错误并不可怕，可怕的是一再犯同样的错误。 (A reflection on mistakes: it’s not scary to make mistakes; what’s scary is to repeat the same mistakes.) 所谓「顾问」，就是你问他「现在几点钟」，而他借用你所戴的手表，然後再告诉你「现 在是几点」。 (A consultant is simply someone who tells you what you already know. If you ask a so-called "Consultant" what time it is, he’ll simplay borrow your watch and tell you what time it is.) 企业的「可信度」，来自八大项：1. 经营阶层的稳定度；2.高阶主管的认真度；3.全球 化的平衡度；4. 经营决策的速度；5.员工利益紧密度；6.客户的分散；7.技术的掌握度 ；8.团队的合作度。 (The credibility of a corporation is derived from: 1, Stability of execution staff; 2. Devotion of senior management; 3.Harmonization of globalization; 4.Speed of strategic decisions; 5.Comprehensiveness of employee’s benefits; 6. Dispersion and distribution of clienteles; 7. Grasp of technologies; 8. Collaboration and unification of staff.) 网路时代，大者恒大，小者灵活。 (In the age of internet, the big will always maintain their dominance, whilst the small will always be nimble.) 企业与员工的「幸福三境」：安康、稳定、发展。 (Personal well-being, stability, and development define the Triangle of Prosperity of an enterprise.) http://blog.alumni.nctu.edu.tw/plate/web/papermsg.jsp?UI=joseph.iim88g&PI=3181 -- ◣ ◢ .. ◥S --

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