作者DogT (星星知我心)
看板Key_Mou_Pad
标题[滑鼠] 被RAZER官网阴了（取消订购请小心）
时间Mon Feb 22 10:00:36 2016
好读版：
https://goo.gl/PQ5g7u
小弟周日凌晨0时左右，在官网订购了一支，Razer Orochi。
後来发现可能没有内建记忆体，不能把巨集带着走，当下在一个小时内，就循RAZER官网
问答支援，点击网页前往「取消订单」的地方，结果只有留下一个没有权限处理订单的信
箱
亚太网路商店信箱：
[email protected] （也是寄送订单确认信给我的位址）
http://i.imgur.com/7pslw5M.png
（点击连结到下方）
http://i.imgur.com/NuqFysz.png
今早亚太客服来信如下（意思大概就是他们不是处理单位，Orz..）：
Dear Customer,
Unfortunately, we do not handle the customer service for Razer Taiwan.
Please contact them directly with your request through one of the
following methods:
Customer Service URL: www.razersupport.com/contact-us
Customer Service Email:
[email protected]
We apologize for the inconvenience.
---------------
我刚一看到信件马上向上方EMAIL官网申请取消订单，不到3分钟就被打枪回来了！
跟林爸（请原谅我怎的很愤怒）说他们出货很快不能退货了。
你留下一个不能即时取消订单的信箱网址，再跟用户说，你取消太晚，我们出货了！
真的很生气。
Hi, -----------.
Thank you for contacting RazerStore.
We apologize for the inconvenience but your request to process an order
cancellation was unsuccessful as the order has already been processed, even
if it has not shipped yet. Our warehouse works really fast. This is an
awesome feat but in your case it is not.
You will receive a tracking information separately so you can monitor and
refuse the package when it arrives.
If you are not able to reject the package and would still like to return the
item/s, please reply to this e-mail with your product serial number/s and we
can provide return instructions. The postage fee will be shouldered by you.
Please do not manually return the package without an RMA number, it will be
rejected and returned to you.
For the mean time, please review our Returns Policy for more helpful
information.
http://www.razerzone.com/store/returns-refunds
Thank you for your time and understanding. Have a pleasant day.
Sincerely,
Team RazerStore
---------------
最新收到官方回应了，可拒收，但我若被家人误收得付运费退回@@"
Thank you for contacting RazerStore.
Yes you may refuse the package directly during delivery to the courier and onc
e the package has been returned to our warehouse, we will process a refund. Pl
ease reply back if you have any other questions, again thanks for the support
and have a great day.
Best Regards,
Sincerely,
Team RazerStore.
--
※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 101.12.91.67
※ 文章网址: https://webptt.com/cn.aspx?n=bbs/Key_Mou_Pad/M.1456106443.A.F5B.html
※ 编辑: DogT (101.12.91.67), 02/22/2016 11:03:48
※ 编辑: DogT (101.12.91.67), 02/22/2016 11:13:12
1F：推 exousia7: 狗屁 Our warehouse works really fast,要一个保固换新02/22 11:14
2F：→ exousia7: 品要花3个多礼拜寄到算快？ 02/22 11:14
唉，之後放网拍了，我还是乖乖买罗技就好。
※ 编辑: DogT (101.12.91.67), 02/22/2016 11:15:58
3F：推 shenwei1003: 这也是为什麽我不碰它家的东西 根本以卵击石啊XD02/22 11:53
4F：推 idzc220: 雷蛇只等有半後再买就好了 02/22 11:56
我查出雷蛇台湾登记「官网的代理商」是：美商亚太数位潮流科技有限公司台湾分公司
http://i.imgur.com/J5w57Ck.png
RAZER台湾网购也应该要依消保法规定7天无条件退货！但我没时间跟他们搞这
些了，这家台湾分公司只有地址跟联络电话，不想浪费电话费联络怎处理退货
了。
※ 编辑: DogT (101.12.91.67), 02/22/2016 12:01:07
※ 编辑: DogT (101.12.91.67), 02/22/2016 12:01:37
5F：推 mmmbop: 之前990的80%连想都不想02/22 12:29
※ 编辑: DogT (101.12.91.67), 02/22/2016 12:55:56
我刚又研究一下，是收货後要退回才要付运费。
请问上面写的内容是指我可以拒收吗？（英文不太好，恳请善心人士帮我解读一下）
You will receive a tracking information separately so you can monitor and
refuse the package when it arrives.
另外拒收会不会被扣运费之类？感恩
※ 编辑: DogT (101.12.91.67), 02/22/2016 12:59:51
6F：推 GoldDeath: Razer的之前用过一次他们的产品，再也不想碰02/22 15:06
7F：推 bitchgt: 我蛮喜欢Orochi的耶 虽然蛇蛇实在…02/22 21:11
8F：→ stellvia2359: 蛇蛇巨集都存云端，下载它的软体候登入帐号就可 02/22 23:29
9F：→ Z1000: 这家公司好面熟 罗技官网的发票貌似也印这个抬头02/23 10:00
※ 编辑: DogT (180.217.30.155), 02/23/2016 15:32:48
※ 编辑: DogT (180.217.30.155), 02/23/2016 15:34:43
10F：→ najoy: razer网购应该要算是国际购物 而网站本体及金流的公司应该 02/24 08:35
11F：→ najoy: 才是数位潮流 只是被外包处理网站这一块而已.台湾razer代理 02/24 08:36
12F：→ najoy: 品牌商叫作利德开发.想用台湾消保规定的7日犹豫期那就请找 02/24 08:38
13F：→ najoy: 经销 pc趴硬派b18军团这种的 02/24 08:39
14F：→ redissue: 我星期六订完Orochi马上退订也是收到一样的信 03/27 10:45
15F：→ redissue: 不相信他们周末还是有上班处理阿~ 03/27 10:47