Thank you for your email. With regards to the relocation of test center and work station reduction, you may either reschedule or cancel with full refund. However, should you wish to seek reimbursement, you would have submit your claims to ETS directly as per the highlighted statement below. Please advise us on your decision as soon as possible and we sincerely apologize that this has caused you inconveniences. 我用以下的理由跟她们讲 结果回答上面的东西......傻眼 On occasion, weather conditions or other circumstances beyond the test administrator's or ETS's control may require a delayed start or the rescheduling of your test appointment. In the event that it is then necessary to cancel your test session, or if it is later determined that your scores could not be reported, you will be offered the opportunity to schedule another test appointment free of charge or receive a full refund of the original test fee. You may also seek reimbursement from ETS for reasonable and documented expenses associated with traveling to the test center, even though technical problems are generally not the fault of ETS. To request reimbursement, contact ETS with the following information within 30 days of your original appointment: your name, date of birth, mailing address, daytime telephone number, e-mail address, original test date and registration or CBT appointment number, and a brief description of what occurred at the test center. All reimbursements will be made in U.S. dollars. --

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