作者Porco (波鲁克)
看板Eng-Class
标题[请益] 烦请专业大大过目一下这封信
时间Sun May 20 17:00:12 2018
这封信是为了跟美国一家租车公司(Thritty)
argue我被他们事後刷的一笔我认为不合理的费用
想拜托一下专业大大帮我过目一下 看有没有错的地方
或是看那些部份可以改比较通顺
只要有给我建议的大大 我会发150~300p(税前)聊表谢意(须在两天内 视内容决定p币多寡)
就拜托各位大大帮忙一下惹 感激不尽~!!
==============================(以下为正文)====================================
您好
Hello Sir/Madam:
我在上个月租了你们的车两天(相关资料如附件)
I had rented a car in Maiami from your company last month (please see the
details as attached below)
而我现在被你们刷了一笔 102.79元的费用,包含过路费和行政处理费
Now I was just charged for $102.79 USD for Toll fee($12.88) and Admin
fee($89.91)
我觉得这笔费用的Admin fee很不合理 希望你们能把Admin fee退还给我
I think it is totally an unreasonable charge for admin fee, and I think you
should refund my money back
觉得不合理的原因有二
There are two reasons that I said it's an unreasonable charge
1.我在拿车的那一天, 我有先请问当天的柜台人员是购买sunpass会比较省过路费的钱，
他说如果我不去Miami Beach或Key west等等，那我应该没有必要买sunpass。显然的，我
听从的他的建议没买，而现在却被多收我这麽多钱，请问这样合理吗? 我可是听从你们专
业的店员建议才这麽做的!
For one thing, on the day I was picking up my car, I had consulted your
counter agent that which way is cheaper for toll fee(that is, Buying sunpass
or not). The counter agent advised me not to buy it if we will not go to
Miami beach or Key West. As a result, I followed his advice. HOWEVER, I had
been charged for a lot of money afterward!! Don't you think that's
unreasonable? Shouldn’t have I trusted your well-trained clerks?
2.我并没有不缴过路费的意思，我以为你们车上都有自动计费的装置，到时再以此收费就
好，差别只在於要不要买sunpass而已，而且我视听从了你们的店员的建议。他也没提到有
Admin fee这种东西，谁会知道还有什麽Admin fee这种东西啊?我觉得这真的很扯
I never had intended to avoid toll fee. I thought there are some device on
your car for automatic charging and I will have been charged after the car
was returned. What I knew is that whether I had to buy a sunpass and your
clerk suggested I didn’t need. He never mentioned I will be charged Admin
fee for $89.91. I don’t think it is very decent.
基於以上两点理由 我觉得我被收Admin fee是完全不合理的 希望这笔费用能退给我 谢谢
For the reasons above, I think that is utterly unreasonable to charge the
Admin fee on me. I hope you can get my money back for $89.91 asap.
Many thanks.
--
※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 101.139.180.122
※ 文章网址: https://webptt.com/cn.aspx?n=bbs/Eng-Class/M.1526806815.A.91C.html
※ 编辑: Porco (101.139.180.122), 05/20/2018 17:01:55
※ 编辑: Porco (101.139.180.122), 05/20/2018 17:41:26
1F：→ yoson: 其实不需要一直用过去完成式 我觉得 05/20 20:00
3F：→ yoson: 虽然我觉得成功机率不大 不过上面这个网页建议你先要求租 05/20 20:43
4F：→ yoson: 车公司解释这笔费用是根据什麽收的 在针对他们的解释抗辩 05/20 20:43
5F：→ Porco: 租车网站(rentalcars)是说 那间租车公司(Thrifty)的条约载 05/20 22:24
6F：→ Porco: 明未缴交过路费 每次经过收费站要多收9.99美金 但谁会去看 05/20 22:25
7F：→ Porco: 那些细部合约啊? 而且我之前做了很多功课也都没有提到这种 05/20 22:25
8F：→ Porco: 状况 05/20 22:25
9F：→ Porco: 总之最後租车网站是说 依照某条法令他们无权介入 要我直接 05/20 22:26
10F：→ Porco: 去找那间租车公司 05/20 22:26
11F：推 mark32504: 不懂你的意思 你是说条约有说要扣行政费 因为正常人没 05/21 09:41
12F：→ mark32504: 人会看 所以不用遵守吗？ 05/21 09:41
13F：→ Porco: 如果照条约走我一定理亏 问题是我网路上查到的注意事项 跟 05/21 12:35
14F：→ Porco: 我美国当地很多朋友都不知道有这个东西 我事後搜寻也找不到 05/21 12:36
15F：→ Porco: 相关的资讯 我觉得要我留意到这东西 没有期待可能性 05/21 12:37
16F：→ mark32504: 那你可以问问美国朋友，一般美国人对申诉这种有写好但 05/22 17:09
17F：→ mark32504: 一般人会忽略的条约会怎麽处理。这时候你就知道台湾服 05/22 17:09
18F：→ mark32504: 务业有多宠客人了。 05/22 17:09