Learning management system
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A learning management system (commonly abbreviated as LMS) is a software
application for the administration, documentation, tracking, and reporting of
training programs, classroom and online events, e-learning programs, and
training content. As described in (Ellis 2009) a robust LMS should be able to
do the following:
centralize and automate administration
use self-service and self-guided services
assemble and deliver learning content rapidly
consolidate training initiatives on a scalable web-based platform
support portability and standards
personalize content and enable knowledge reuse.
LMSs range from systems for managing training and educational records, to
software for distributing courses over the Internet with features for online
collaboration. Corporate training use LMSs to automate record-keeping and
employee registration. Student self-service (e.g., self-registration on
instructor-led training), training workflow (e.g., user notification, manager
approval, wait-list management), the provision of on-line learning (e.g.,
Computer-Based Training, read & understand), on-line assessment, management
of continuous professional education (CPE), collaborative learning (e.g.,
application sharing, discussion threads), and training resource management
(e.g., instructors, facilities, equipment), are dimensions to Learning
Management Systems.
Some LMSs are Web-based to facilitate access to learning content and
administration. LMSs are used by regulated industries (e.g. financial
services and biopharma) for compliance training. They are also used by
educational institutions to enhance and support classroom teaching and
offering courses to a larger population of learners across the globe.
Some LMS providers include "performance management systems", which encompass
employee appraisals, competency management, skills-gap analysis, succession
planning, and multi-rater assessments (i.e., 360 degree reviews). Modern
techniques now employ Competency-based learning to discover learning gaps and
guide training material selection.
For the commercial market, some Learning and Performance Management Systems
include recruitment and reward functionality.
Contents [hide]
1 Characteristics
2 Technical aspects
3 Learning content management system (LCMS)
4 Learning Management Systems compared to Learning Content Management Systems
5 Learning management industry
6 Trends
7 See also
8 Notes and references
8.1 Notes
9 External links
[edit] Characteristics
LMSs cater to educational, administrative, and deployment requirements. While
an LMS for corporate learning, for example, may share many characteristics
with a VLE, or virtual learning environment, used by educational
institutions, they each meet unique needs. The virtual learning environment
used by universities and colleges allow instructors to manage their courses
and exchange information with students for a course that in most cases will
last several weeks and will meet several times during those weeks. In the
corporate setting a course may be much shorter in length, completed in a
single instructor-led event or online session.
The characteristics shared by both types of LMSs include:
Manage users, roles, courses, instructors, facilities, and generate reports
Course calendar
Learning Path
Student messaging and notifications
Assessment and testing handling before and after testing
Display scores and transcripts
Grading of coursework and roster processing, including wait listing
Web-based or blended course delivery
Characteristics more specific to corporate learning, which sometimes includes
franchisees or other business partners, include:
Auto enrollment (enrolling Students in courses when required according to
predefined criteria, such as job title or work location)
Manager enrollment and approval
Boolean definitions for prerequisites or equivalencies
Integration with performance tracking and management systems
Planning tools to identify skill gaps at departmental and individual level
Curriculum, required and elective training requirements at an individual and
organizational level
Grouping students according to demographic units (geographic region, product
line, business size, etc.)
Assign corporate and partner employees to more than one job title at more
than one demographic unit
[edit] Technical aspects
Most LMSs are web-based, built using a variety of development platforms, like
Java/J2EE, Microsoft .NET or PHP. They usually employ the use of a database
like MySQL, Microsoft SQL Server or Oracle as back-end. Although most of the
systems are commercially developed and have commercial software licenses
there are several systems that have an open-source license.
[edit] Learning content management system (LCMS)
A learning content management system (LCMS) is a related technology to the
learning management system in that it is focused on the development,
management and publishing of the content that will typically be delivered via
an LMS. An LCMS is a multi-user environment where developers may create,
store, reuse, manage, and deliver digital learning content from a central
object repository. The LMS cannot create and manipulate courses; it cannot
reuse the content of one course to build another. The LCMS, however, can
create, manage and deliver not only training modules but also manage and edit
all the individual pieces that make up a catalog of training. LCMS
applications allow users to create, import, manage, search for and reuse
small units or "chunks" of digital learning content and assets, commonly
referred to as learning objects. These assets may include media files
developed in other authoring tools, assessment items, simulations, text,
graphics or any other object that makes up the content within the course
being created. An LCMS manages the process of creating, editing, storing and
delivering e-learning content, ILT materials and other training support
deliverables such as job aids.[citation needed]
[edit] Learning Management Systems compared to Learning Content Management
Systems
Some systems have tools to deliver and manage instructor-led synchronous and
asynchronous online training based on learning object methodology. These
systems are called Learning Content Management Systems or LCMSs. LCMSs
provide tools for authoring and reusing or re-purposing content (mutated
learning objects) MLO as well as virtual spaces for student interaction (such
as discussion forums, live chat rooms and live web-conferences). Despite this
distinction, the term LMS is often used to refer to both an LMS and an LCMS,
although the LCMS is a further development of the LMS. Due to this conformity
issue, the acronym CLCIMS (Computer Learning Content Information Management
System) is now widely used to create a uniform phonetic way of referencing
any learning system software based on advanced learning technology
methodology.
In essence, an LMS is software for planning, delivering, and managing
learning events within an organization, including online, virtual classroom,
and instructor-led courses. For example, an LMS can simplify global
certification efforts, enable entities to align learning initiatives with
strategic goals, and provide a means of enterprise-level skills management.
The focus of an LMS is to manage students, keeping track of their progress
and performance across all types of training activities. It performs
administrative tasks, such as reporting to instructors, HR and other ERP
systems but isn’t used to create course content.
By contrast, an LCMS is software for managing learning content across an
organization's various training development areas. It provides developers,
authors, instructional designers, and subject matter experts the means to
create and re-use e-learning content and reduce duplicated development
efforts. In the remote AICC hosting approach, an LCMS may host the content in
a central repository and allow multiple LMSs to access it.
Primary business problems an LCMS solves are
centralized management of an organization's learning content for efficient
searching and retrieval,
productivity gains around rapid and condensed development timelines,
productivity gains around assembly, maintenance and publishing / branding /
delivery of learning content.
Rather than developing entire courses and adapting them to multiple
audiences, an LCMS provides the ability for single course instances to be
modified and republished for various audiences maintaining versions and
history. The objects stored in the centralized repository can be made
available to course developers and content experts throughout an organization
for potential reuse and repurpose. This eliminates duplicate development
efforts and allows for the rapid assembly of customized content.
To look at this another way, an LMS is learner–centric. It focuses on
e-learning process management and content delivery. In essence, an LMS is
software for planning, delivering and managing learning events within an
organization, including online, virtual classroom, and instructor-led
courses. For example, an LMS can simplify global certification efforts,
enable entities to align learning initiatives with strategic goals and
provide a means for enterprise-level skills management. The focus of an LMS
is to manage students, keeping track of their progress and performance across
all types of training activities. It performs administrative tasks, such as
reporting to instructors, HR and other ERP systems but it isn’t used to
create course content.
An LCMS is content–centric. Here, the focus is on the authoring and
management of e-learning reusable content.
By contrast, LCMS solutions are ideally suited to create content-centric
learning strategies, supporting multiple methods for gathering and organizing
content, leveraging content for multiple purposes, and operation for mission
critical purposes. LCMS technology can either be used in tandem with an LMS,
or as a standalone application for learning initiatives that require rapid
development and distribution of learning content.
Rather than developing entire courses and adapting them to multiple
audiences, an LCMS is designed for managing learning content across an
organization's various training development areas. It provides developers,
authors, instructional designers, and subject matter experts the means to
create and re-use e-learning content and reduce duplicated development
efforts. An LCMS provides the ability for single course instances to be
modified and republished for various audiences maintaining versions and
history. The objects stored in the centralized repository can be made
available to course developers and content experts throughout an organization
for potential reuse and repurpose. This allows for the rapid assembly of
customized content.
In addition, Brandon Hall believes that: “when LCMS technology is
appropriately applied and matched to an orchestrated e-learning strategy,
with a complete instructional design plan for designing and using learning
objects, great efficiencies can and will be achieved, such as: ‧ The ability
to make instantaneous, company-wide changes to critical learning content ‧
Rapid and productive content development efforts ‧ Seamless collaboration
among subject matter experts and course designers ‧ The ability to create
multiple, derivative versions of content applicable to different audiences
from senior management to line-level workers ‧ Access to find and reuse
learning content, ‘just-in-time’ and ‘just enough’ ‧ Ultimate
reusability of content by making it available through a wide array of output
types such as structured e-learning courses, CD-ROM courses, learning
material available from a Palm device or PocketPC, print-based learning for
use in classroom settings, and so on.”
[edit] Learning management industry
In the relatively new LMS market, commercial vendors for corporate and
education applications range from new entrants to those that entered the
market in the nineties. In addition to commercial packages, many open source
solutions are available.
As reported in (Bersin et al. 2009), LMSs represent an $860 million market,
made up of more than 60 different providers. The six largest LMS product
companies constitute approximately 50% of the market. In addition to the
remaining smaller LMS product vendors, training outsourcing firms, enterprise
resource planning vendors, and consulting firms all compete for part of the
learning management market. Approximately 40 percent of U.S. training
organizations reported that they have an LMS installed, a figure that has not
changed significantly over the past two years. The small business market
offers the greatest opportunity for growth, as only 36 percent of these
companies are using an LMS. Many of these businesses would like a low-cost,
easy-to-use, easy-to-maintain system – but, as yet, they are not willing to
make the commitment. An LMS is still a nontrivial investment in money and
resources.
According to a 2009 report by American Society for Training and Development
(ASTD) 91 percent of ASTD respondents are using LMS's in their organizations,
with more than half purchasing rather than building their systems, and
one-fifth of respondents opting to go with a hosted platform. And whether
built or bought, the majority of respondents are satisfied with their current
LMS, with 22.2 percent very satisfied, 31.1 percent satisfied, and 25.6
percent somewhat satisfied. Still, some 13.3 said they were unsatisfied, and
8.8 said they were very unsatisfied.[1]
Most buyers of LMSs utilize an authoring tool to create their e-learning
content, which is then hosted on an LMS. In many cases LMSs include a
primitive authoring tool for basic content manipulation. For advanced content
creation buyers must choose an authoring software that integrates with their
LMS in order for their content to be hosted. There are authoring tools on the
market, which meet AICC and SCORM standards and therefore content created in
tools such as these can be hosted on an AICC or SCORM certified LMS. By May
2010, ADL had validated 301 SCORM-certified products [2] while 329 products
were compliant.[3]
[edit] Trends
Another upcoming trend in this technology is ‘Channel Learning’ where
organizations are sharing online contents and learning from their partner
firms. According to a survey by trainingindustry.com, for many buyers channel
learning is not their number one priority, but often there is a gap when the
HR department oversees training and development initiatives, where the focus
is consolidated inside traditional corporate boundaries. Software technology
companies are at the front end of this curve, placing higher priority on
channel trainings.
Today the biggest trend in the e-learning market is for these systems to be
integrated with ‘Talent Management Systems'. A talent management software
serves towards the process of recruiting, managing, assessing, developing and
maintaining an organization’s most important resources. Bersin research
shows that in 2009 more than 70 percent of large companies have an LMS
already and almost one third of these companies are considering replacing or
upgrading these systems with integrated talent management systems.
[edit] See also
List of learning management systems
Authoring system
E-Learning
Digital content creation
Intelligent tutoring system
Learning Objects
SCORM
Virtual learning environment
Competency-based management
Competency management system
[edit] Notes and references
Bersin, Josh; Howard, Chris; O’Leonard, Karen; Mallon, David (2009),
Learning Management Systems 2009, Bersin & Associates,
http://www.bersin.com/Lib/Rs/Details.aspx?docid=10339576
Ellis, Ryann K. (2009), Field Guide to Learning Management Systems, ASTD
Learning Circuits,
http://www.astd.org/NR/rdonlyres/12ECDB99-3B91-403E-9B15-7E597444645D/23395/LMS_fieldguide_20091.pdf
Expertus; TrainingOutsourcing (August 30, 2006), Survey 1: Channel Partner
Training, Training Challenges Survey Series, conducted by Expertus and
TrainingOutsourcing.com,
http://www.trainingindustry.com/uploadedFiles/Our_Community/List_of_Sponsors/Elite_Sponsors/Expertus-%20Channel%20Partner%20Training%20Survey%20Results.pdf
Levensaler, Leighanne; Laurano, Madeline (2009), Talent Management Systems
2010, Bersin & Associates,
http://www.bersin.com/Lib/Rs/Details.aspx?Docid=103311599
[edit] Notes
^
http://www.astd.org/LC/2009/0509_LMS2009.htm
^
http://www.adlnet.gov/Technologies/scorm/Custom%20Pages/Certified%20Products.aspx
^
http://www.adlnet.gov/Technologies/scorm/Custom%20Pages/SCORM%20Adopters.aspx
[edit] External links
Free Software Directory: Education (Free Software Foundation)
Retrieved from "
http://en.wikipedia.org/wiki/Learning_management_system"
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