CPU：（廠牌、型號、頻率） AMD Athlon II X4 640, 3000 MHz (15 x 200) MB ：（廠牌、型號） Asus M4A88T-M RAM：（廠牌、頻率、容量） KINGSTON DDR3 2G x 2 VGA：（廠牌、型號） ASUS EAH5770 Series HDD：（廠牌、容量） WDC (500 GB) PSU：（廠牌、型號、瓦數） Blue Diamond II (FSP500-60GHN) 500W O.S：（版本、SP？、整合） WIN7 ﹝問題詳述﹞請詳述遇到問題的經過 好幾次自動重開機或當機 主要是發生在玩星海的時候 特效全開必定當機 我電腦只買了1個多月(之前都是特效全開的玩 沒有問題) 最近才發生這狀況 重開機的時候會發生主機板上燈號閃紅光 (查詢說明書後發現是記憶體) 閃紅光的時候就無法進入WINDOWS了 要一直嘗試手動關機和開機才能順利進入 有試過重插記憶體 (重插可以順利進去WINDOWS) 不過玩星海還是會發生問題 發生問題後再進WINDOWS就會出現 問題簽章: 問題事件名稱: BlueScreen 作業系統版本: 6.1.7600.2.0.0.256.1 地區設定識別碼: 1028 與問題相關的其他資訊: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA8004A178F8 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 協助說明問題的檔案: C:\Windows\Minidump\012311-12916-01.dmp C:\Users\樂\AppData\Local\Temp\WER-22947-0.sysdata.xml 閱讀我們的線上隱私權聲明: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0404 若線上隱私權聲明無法使用，請閱讀我們的離線隱私權聲明: C:\Windows\system32\zh-TW\erofflps.txt ﹝已做努力﹞請詳述已經試過的解決方法或已經查過的資料說明 有板友教學怎麼自己看DMP檔 我就嘗試按照步驟開啟DMP檔 不過還是看不太懂 儘管打了關鍵字到搜尋網站 大概了解是硬體的問題 後來在DMP檔裡面看到 BUGCHECK_STR: 0x124_AuthenticAMD 感覺像是CPU的問題 以下附DMP檔全部內容 Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\012311-12916-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: *** Invalid *** **************************************************************************** * Symbol loading may be unreliable without a symbol search path. * * Use .symfix to have the debugger choose a symbol path. * * After setting your symbol path, use .reload to refresh symbol locations. * **************************************************************************** Executable search path is: ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y <symbol_path> argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0xfffff800`03e05000 PsLoadedModuleList = 0xfffff800`04042e50 Debug session time: Sun Jan 23 02:36:03.552 2011 (UTC + 8:00) System Uptime: 0 days 0:00:07.534 ********************************************************************* * Symbols can not be loaded because symbol path is not initialized. * * * * The Symbol Path can be set by: * * using the _NT_SYMBOL_PATH environment variable. * * using the -y <symbol_path> argument when starting the debugger. * * using .sympath and .sympath+ * ********************************************************************* Unable to load image ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Loading Kernel Symbols ................................................ Loading User Symbols Mini Kernel Dump does not contain unloaded driver list ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, fffffa8004a178f8, 0, 0} ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* Unable to load image PSHED.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for PSHED.dll *** ERROR: Module load completed but symbols could not be loaded for PSHED.dll ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_SECTION_DESCRIPTOR *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* Probably caused by : hardware Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa8004a178f8, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_SECTION_DESCRIPTOR *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ADDITIONAL_DEBUG_TEXT: Use '!findthebuild' command to search for the target build information. If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols. FAULTING_MODULE: fffff80003e05000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 0 BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT CURRENT_IRQL: 0 STACK_TEXT: fffff880`045a16f0 fffffa80`04a178f8 : 00000000`00000001 00000000`00000000 fffff880`009ea180 fffffa80`04a178f8 : nt+0x4a587c fffff880`045a16f8 00000000`00000001 : 00000000`00000000 fffff880`009ea180 fffffa80`04a178f8 00000000`00000000 : 0xfffffa80`04a178f8 fffff880`045a1700 00000000`00000000 : fffff880`009ea180 fffffa80`04a178f8 00000000`00000000 00000000`00000000 : 0x1 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner --------- 2: kd> lmvm hardware start end module name Mini Kernel Dump does not contain unloaded driver list 希望有高手的協助!!!!!! 感激不盡 --

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