作者ceansin (stella)
看板Q_ary
標題[抽獎] 服務品質與顧客抱怨行為問卷調查
時間Sun Mar 10 22:44:57 2019
問卷名稱：服務品質認知差距對顧客抱怨行為之影響-以產品涉入度作為調節變數
研究目的：探討醫療服務業通路業者(例：藥局、藥妝店、醫美SPA、醫美診所等)與您在
服務品質上的認知差距，以及認知差距對顧客抱怨行為的影響程度。
填答條件：預計回收1000份，答完請回覆done
其他聲明：有些問題比較需要思考，再麻煩大家了，謝謝！
研究單位：中國文化大學企業實務管理數位碩士在職專班
研究者姓名：鄭郁馨
聯絡人姓名：鄭郁馨
聯絡方式：
[email protected]
問卷連結：
https://goo.gl/forms/mugRQ6yAhizjmeAw2
回饋獎品：現金500元4份、現金200元6份、醫美保養品10份
問卷截止時間：3/23 23:59
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※ 文章網址: https://webptt.com/m.aspx?n=bbs/Q_ary/M.1552229100.A.C03.html
※ 編輯: ceansin (36.231.140.215), 03/10/2019 22:46:39
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