作者frogangelar (蛙蛙)
看板IntlShopping
標題[問題] 美國網購訂單被扣(透過集貨代運)
時間Sat Aug 22 08:30:51 2020
請問有版友遇過這種狀況嗎?
跟美國知名戶外用品網站下訂單
地址就填代運業者在美國境內的集貨倉
卻收到訂單被扣的通知,及以下信件,
請問該怎麼回信才不會被砍單呢?
不知有沒有版友有經驗可以提供建議,感謝
以下信件原文:
————————————————————-
We apologize, but your order has temporarily been placed on hold. Certain elem
ents of your order indicate that your item(s) may be exported. Prior to ship
ping your order, we need to verify that the ordered item(s) will not be leavin
g the United States without the valid authorization or export license issued b
y the U.S. Government. Please answer the following questions (by responding t
o this email) to aid in processing your order:
1) Who is the end user of the product(s) you have ordered?
2) What is the end use of the product(s) you have ordered?
3) Where is the final destination of the product(s) you have ordered? (Please
respond with a city and country)
4) Why was your order submitted internationally?
5) Why is your order shipping to a freight forwarder?
Thank you in advance for your cooperation. Once we receive this information vi
a email at
[email protected], we will continue processing your order.
Please note that your order is currently on HOLD. We would greatly appreciatea
response within 7 days of the original status update email. If we do not hear
from you by then, we will proceed with the cancellation of your order. Unfort
unately, the cancellation of your order may result in reallocation of this ite
m(s) to another customer. We apologize for any inconvenience this may cause!—
——————————————————————
Ps1. 我購買的商品是單純的登山用品(頭燈、鞋子、水袋)非列管中的禁運品
Ps2.有先諮詢集貨代運業者,但對方姿態擺很高,要我自己想辦法,說他們沒有義務要協
助我(ー ー;)!
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※ 發信站: 批踢踢實業坊(ptt.cc), 來自: 111.82.27.96 (臺灣)
※ 文章網址: https://webptt.com/m.aspx?n=bbs/IntlShopping/M.1598056253.A.62C.html
1F:推 j673 : 他都知道你寄轉運倉了 就只能照實回答吧 儘量誠懇一 08/22 11:40
2F:→ j673 : 點囉 08/22 11:40
3F:推 vicquin : 這跟代運站當然沒關係啊他們沒必要協助你... 這幾 08/22 12:35
4F:→ vicquin : 個問題自己好好誠懇誠實回答就好了 08/22 12:35
5F:推 flora58202 : Campsaver有些產品是禁寄出美國,如BD和H帳。又通常 08/22 15:03
6F:→ flora58202 : 回覆此信後,該網站會拒絕此訂單的機率仍極高或要等 08/22 15:05
7F:→ flora58202 : 非常久,我自己收到此信後就會自己取消訂單了XDDD 08/22 15:06
8F:推 baldeagle : 你回答什麼他們都不會寄的,會要你提供私人住家地 08/22 15:59
9F:→ baldeagle : 址而非商業地址 08/22 15:59
10F:推 dcshoecousa : 就老實回答,但被砍單的機率很高 08/22 16:44
11F:推 rainydawn : 取消訂單吧,不收原po訂單的機率極高,如果還是想訂 08/25 21:58
12F:→ rainydawn : 購和寄回台灣,那就找私人集貨吧,最好再換個帳號購 08/25 22:00
13F:→ rainydawn : 買,必較保險 08/25 22:00