作者wengweng (終於得到我的LCA)
看板IntlShopping
標題[問題] AE刷卡 地址問題
時間Mon Nov 17 12:10:50 2008
之前就已經線上購買過了，也沒發生這個問題過
說我的帳單地址跟信用卡地址不符合
給我這封信，請問我是不是去edit地址部分的billing add就可以了呢?
To enhance security to our customers we have instituted several new checks on
orders to ensure the order is not being placed fraudulently. Your order was
pulled for this verification process and the billing address supplied was
compared to what your bank had on file for the card. A complete match was not
received and therefore we would not be certain your card was not being used
fraudulently. Therefore your order was not allowed to process further. If you
would like for us to again attempt to receive the authorization necessary to
process the order please reply with your billing name, address and phone
number as it appears on your statement
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1F：推 summerpiano :最近常遇到這類問題,我都打電話去 還有回這封信. 11/17 13:00
2F：→ summerpiano :然後寫上姓名 帳單地址 送貨地址 電話 還有訂單號碼 11/17 13:01
3F：→ summerpiano :不過寫信的他們都回很慢～～～～打電話去比較快.. 11/17 13:01
4F：→ vicwk :請問是刷台灣卡還是美國卡會遇上這個問題？ 11/17 16:13
5F：推 summerpiano :我是刷台灣的信用卡...最近常遇到這問題.. 11/18 00:08
6F：→ mchen2 :信用卡的郵遞區號 和你下單的郵遞區號一樣嗎? 11/18 01:02
7F：推 summerpiano :嗯 我是都一樣 但遇到這問題 打去AE就很快處理了 11/18 08:33
8F：→ summerpiano :只不過最近每買一次訂單 沒幾個小時就來這信.. 11/18 08:33
9F：→ summerpiano :不知道是我問題還是AE系統問題...>< 11/18 08:34
10F：推 anixwang :打這個電話+18663382389，回答訂單編號跟信用卡帳單 11/18 18:01
11F：→ anixwang :馬上就安排出貨 11/18 18:01