作者wuyuhsuan (杰克)
看板points
标题[住宿] 香格里拉BRG失败
时间Wed May 20 10:23:05 2015
暑假要去DEL
刚好看到那边的香格里拉价格还可以(跟台南差不多,刚好可刷个nights)
只是官网价格实在和OTA差太多
看到booking/expdeia都便宜上许多
getaroom更是差了快(3000 Rs ~50USD)
於是就先在官网上订了BFR (1 nights/breakfast 共9443.6 Rs.
再上官网填写Clain form
蛮意外的竟然几个小时就回...当然,是被打枪
总共试了两次,第一次附上的OTA订房会收取消费40 eur
所以在备注那边写"即使收取消费还是比Prepaid rate还便宜"
不过客服应该不管这个,直接回说条件不符合
(We have carefully reviewed your claim and we are sorry to inform that we are
unable to honour the rate provided, due to differences in booking conditions.)
第二次找了getaroom的rate贴上去
这个不用取消费,而且价格更低(~7,200 Rs)
但仍然被打枪,原因:
"The Competing Rate must be available for booking with
the exact
matching booking requirements and cancelations as the original Shangri-La
online booking, i.e. same hotel, same number of guests, same room type,
same arrival and departure dates."
客服还另外解释说官网订更方便balala
Upon checking at www.getaroom.com, we found the rate comes with a different
cancellation policy. Please find their cancellation policy below:
- Your credit card is charged in full at the time you book a reservation.
- Each room in this reservation is subject to the hotel's cancellation policy
which is: Cancellations before 07/05/2015, 11:29 PM (Asia/Kolkata) are fully
refundable. Bookings cancelled after 07/05/2015, 11:29 PM (Asia/Kolkata) are
subject to a fee of 121.08 USD. There is no refund for no-shows or early
check-out.
Meanwhile, the reservation that you have made via Shangri-La.com under the
Best Available Rate is much more flexible and allows cancelation and
amendment up to one day prior (24 hours before 4.00 p.m.) to arrival date and
in the event of unforeseen circumstances, only one night penalty will be
charged.
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结论,官网订房跟IHG一样很宽松,以致於任何订房网站都很难match到相同的订房规定
但就算match到BRG成功也只是额外10% discount...还是说要用Prepaid rate跟他赌?
或是乾脆乖乖住Hostel...Orz ?
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