飞茶上又有一篇教学文 http://www.flyertea.com/thread-177350-1-2.html [里程兑换] US Airways换票所用英语攻略（也可适用於其他美国航空公司） 因为有设定阅读权限，所以节录部份关键精华，希望对大家有帮助啦! WE: Hi, I wanna book an award travel with my dividend miles account. IT includes international flights so I'm wondering if you can help with this booking. WE: I have already searched for a routing that has availability on all segments. I think it would ease the work on yourside. WE: This trip is originating from (出发机场这里我们用北京做例子) Beijing in China to (到达机场这里我们用多伦多做例子)Toronto in Canada. 报航班的时候一段段的来，我一般第一个航班会说一下first flight,之後就说next flight弱化段数，这样也方便想忽悠段数的人。 WE: The first/next flight is on (日期)August 1th from Beijing, the airport code is (机场代码) Papa Echo Kilo (或者更标准的说法是，P as in Papa, E as in Echo, K as in Kilo), to Dalian(机场代码) the airport code is Delta Lima Charlie (D as in Delta, L as in Lima C as in Charlie) on (承运航空公司) Air China flight (航班号码) 8906 (数字你既可以一个个说Eight Nine O Six,也可以两个 两个说 Eighty-Nine O Six, 三位数航班比如123可以说One Twenty-Three, O也可以说 Zero,但是一般只在0不是第一位的时候说O). 如果你有停留或者开口，你可以在到达停留开口机场的时候这麽说 停留： WE: So(停留机场代码) NRT/November-Romeo-Tango is a stopover. (下一个航班数据) The next flight is on …… (参考上条继续报) 或者开口：这里我们说下程航班的时候把出发地提前强调，确保agent理解open-jaw的位 置。 WE: So here at (开口机场代码) NRT/November-Romeo-Tango, I wanna do a open-jaw. The next flight will be departing (下一程出发机场) ICN/India-Charlie-November on (日期)……(参考上一条继续） 如果你把所有的航程报完了，现在你想要把所有的定位暂时hold 72小时： WE: Can you please put this reservation on hold? I will call you once I am ready to ticket. 最好找个理由(比如说我还有一些航班日期不确定/我在等我的里程到账) WE:Cause I am still uncertain about travel dates on some flights / Cause I am still waiting for the miles I purchased to be credited into the account. 如果你想知道你的税款和费用的话，你可以说 WE: Can you calculate all applicable taxes and fees for me? 如果你准备好出票了 WE: Can you ticket this booking? ※ 编辑: illini 来自: 114.35.49.47 (07/25 12:28)