※ 引述《SakuraHana (樱花)》之铭言： : https://www.mobile01.com/topicdetail.php?f=276&t=5939258 : https://tinyurl.com/yyyjxh3c : 澳洲消费者还是有保障的，不像台湾人只能被马自达乎弄， : 另外之前很多护航的，现在被澳洲证明车子就是有问题。 : 最後附上马六车主失去动力的影片，昨天出炉新鲜的～ : https://www.youtube.com/watch?v=3CZ6AHZG6c8 看了一下原文 指控得满严重的 以下简单翻译: The Australian Competition & Consumer Commission (ACCC) has accused Mazda Australia of engaging in "unconscionable conduct" and making "false or misleading representations" in its dealings with consumers who bought Mazda vehicles between 2013 and 2017. ACCC指控马自达以不道德及误导的处理方式对待购买2013-2017马自达车款的消费者 The case concerns seven vehicles purchased by individual consumers across six Mazda models, with the consumer watchdog alleging that these customers experienced faults with their vehicles within a year or two of purchase. 这些消费者在购车(共六款车型 七种车)後的一到两年间就发现了瑕疵 The faults, which affected the buyers' ability to use their cars, included cars unexpectedly losing power and decelerating while they were being driven, the ACCC explained. The vehicles were taken to Mazda dealers for repeated repairs, including multiple engine replacements. One car was off the road for four months within a six month period, the consumer watchdog said. 这些瑕疵包括无预警的失去动力 或是行驶中突然减速 车子送到经销商处进行反覆的维修甚至多次的引擎更换 其中一辆车甚至在六个月内 就有四个月处於无法行驶的状态 After repeatedly attempting to repair the faults, Mazda pressured the consumers to "accept offers that were less than what they were entitled to", the ACCC said. Mazda offered to refund only a part of the car’s purchase price, or offered a replacement car only if the customer made a significant payment. In one instance, the carmaker only offered an extended warranty and free service, according to the consumer watchdog. 经过反覆的维修仍无法解决问题後 马自达逼迫消费者接受不合理的要求 包括只提供一部分的重新购车费用 或在消费者付出可观的费用後才给予更换车款 其中一个例子甚至是只提供延长保固及免费服务 “We allege that Mazda repeatedly refused to provide a refund or a replacement at no cost to the consumers and pressured them to accept lesser offers which were made by Mazda only after multiple failures of the vehicles and repeated attempted repairs,” ACCC chairman Rod Sims said in a statement. 我们指控马自达明知众多车款有所瑕疵且维修多次仍无效 却一再拒绝免费提供换车或购车费用 并强迫消费者接受低价的赔偿方案 “In short, our case is that Mazda gave these consumers the ‘run around’ while denying their consumer guarantee rights. 总而言之 马自达一再以推托的方式 否定了消费者应有的权利 “If a vehicle cannot be repaired within a reasonable time or at all, consumers have a right under the Australian Consumer Law to a refund or replacement, and manufacturers cannot refuse these claims," he said. 如果车辆无法在合理的时间内维修好 在澳洲消费者法律保障下 消费者有权获得更换新车或再购车费用 车商不得拒绝他们的要求 The affected cars included models Mazda 2, Mazda 6, Mazda CX-5, Mazda CX-5B, Mazda CX-3 and Mazda BT-50. 受到影响的车款包括 马二 马六 CX-5 CX-5B CX-3和 BT-50 --

※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 1.175.139.35 (台湾) ※ 文章网址: https://webptt.com/cn.aspx?n=bbs/car/M.1572674044.A.25E.html ※ 编辑: jackie0414 (1.175.139.35 台湾), 11/02/2019 13:56:58 ※ 编辑: jackie0414 (1.175.139.35 台湾), 11/02/2019 13:59:27