作者xyz90605 (Chris)
看板Windows
标题[问题] W10 Chrome无法播html5影片
时间Mon Oct 14 04:06:24 2019
版本1903(OS组建18362.418）
作业系统：won 10
Service Pack：
发生问题频率：经常
是否有做Windows Update：有
问题内容：
Chrome已更新至77.0.3865.120，除了Youtube 以外的网站和google云端的影片只要是htm
l5的影片几乎都没办法看，点影片会先转圈很久，然後出现"发生错误，请稍後再试"，但
是使用Firefox就都可以看
以下为其中一个无法播放影片的侦错资料：
{
"ns": "gd",
"el": "embedded",
"cpn": "hr9gp9W_3sUj8gtZ",
"docid": "17J90HzKAlcUlqn8GCRNEPSFBbWIXQ4l2",
"ver": 2,
"cmt": "0",
"fmt": "22",
"fs": "1",
"rt": "12.732",
"euri": "
https://drive.google.com/",
"lact": 0,
"cl": "274252110",
"mos": 0,
"state": "ccd",
"volume": 100,
"c": "WEB_EMBEDDED_PLAYER",
"cver": "20191010",
"cplayer": "UNIPLAYER",
"cbr": "Chrome",
"cbrver": "77.0.3865.120",
"cos": "Windows",
"cosver": "10.0",
"hl": "zh_TW",
"cr": "TW",
"len": "1273",
"fexp": "23720702,23744176,23745073,23761685,23793834,23804281,23826780,2383
6139,23836248,23836965,23837415,23837742,23837772,23837851,23837993,23839360,2
3840216,23842630,23842986,23843081,23843508,23843534,23844275,23844530,2384714
3,23847944,23848676,23848676,23848872,23848948,23850146,23850232,24630232,2463
0349,3300117,3300134,3300164,3313321,3313634,3314786,3315073,3315658,3315790,3
316004,9449243,9469036",
"size": "691:1229:1.5625",
"inview": "1",
"vis": "2",
"vct": "0.000",
"vd": "NaN",
"vpl": "",
"vbu": "",
"vpa": "1",
"vsk": "0",
"ven": "0",
"vpr": "1",
"vrs": "0",
"vns": "0",
"vec": "null",
"vvol": "1",
"debug_error": {
"errorCode": "fmt.unplayable",
"errorMessage": "发生错误，请稍後再试。",
"Jp": "GENERIC_WITHOUT_LINK",
"Az": "mediaElem.1"
},
"relative_loudness": "NaN",
"optimal_format": "720p",
"user_qual": "auto",
"debug_videoId": "17J90HzKAlcUlqn8GCRNEPSFBbWIXQ4l2",
"0sz": false,
"op": "",
"yof": true,
"dis": "",
"gpu": "ANGLE_(Intel(R)_HD_Graphics_530_Direct3D11_vs_5_0_ps_5_0)",
"cgr": true,
"debug_playbackQuality": "hd720",
"debug_date": "Mon Oct 14 2019 03:26:52 GMT+0800 (台北标准时间)"
}
影片网站：
http://ajtranse3.blogspot.com/2017/03/09.html
这个问题已经困扰很久了，第一次发文入需改进，麻烦指教，需要补充的资讯会再附上了
，感谢各位版友
--
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※ 文章网址: https://webptt.com/cn.aspx?n=bbs/Windows/M.1570997186.A.6D3.html
1F：→ agong: 试Chrome- 按Ctrl+H- 按 清除浏览资料(左上) 2及310/14 09:21
※ 编辑: xyz90605 (39.12.166.239 台湾), 10/14/2019 10:46:32
2F：→ DINJIAPC: 硬体是不是2400g，amd内显10/28 08:54
你好，感谢你的回覆，我的硬体不是amd的，以下是我的电脑规格
https://i.imgur.com/c01T1U9.jpg
因为家人也有跟我买一模一样的笔电，但是只有我有这样的状况，一直很困扰，希望有什
麽解决办法能告诉我，非常感谢
※ 编辑: xyz90605 (211.21.127.13 台湾), 10/28/2019 17:59:12
3F：→ DINJIAPC: 重新移除chrome连资料夹用户目录暂存都杀乾净，不会？去10/29 19:23
4F：→ DINJIAPC: 浏览器版问！10/29 19:23
5F：→ DINJIAPC: DdU移除两家显卡驱动後重开机两次，重装dx9重开机， 10/29 19:24
6F：→ DINJIAPC: 去官网重装英特尔内显最新对应驱动10/29 19:24
7F：→ DINJIAPC: 用火狐测试html5内显解码，正常再装外显卡驱动反覆测试10/29 19:24
8F：→ DINJIAPC: 。不正常就驱动降版10/29 19:24
9F：→ DINJIAPC: 都没问题才装Chrome.10/29 19:24
感谢大哥，我会去试试的，回覆这麽清楚真的很感谢
※ 编辑: xyz90605 (211.21.127.13 台湾), 10/30/2019 02:40:53