作者dacapo (Dacapo)
看板Storage_Zone
标题Re: [请益] 死鸡RMA被拒绝
时间Thu Apr 8 10:38:35 2010
结果...Returned Un-Repaired (RUR).很麻烦
SEAGATE寄回桃园UPS就不管了
打去UPS他们还不帮寄,要自己找黑猫去叼= =
目前保固没了...不知道拿到後硬碟长怎样
事情演变成这样真让我始料未及....
打了好几通电话跟寄EMAIL...等
早知道不要修了= = 才250G
※ 引述《dacapo (Dacapo)》之铭言:
: 我寄信+打电话去死鸡客服
: 跟阿六讲了一下状况,阿六要我把这封信寄过去
: 然後我在描述一下情形
: 几天後收到EMAIL说我的硬碟寄出了
: 不过好像是没修过的= =
: 看来要重寄了@@
: 大家以後要注意不要跟我一样耍蠢自表QQ
: 硬碟上的东西要拔下来
: ※ 引述《dacapo (Dacapo)》之铭言:
: : 有人遇过这种状况吗....?
: : 这样到底是要我去哪领硬碟
: : Dear Sir/Madam,
: : Please be informed that we have received the drive(s) below that are not covered under our limited warranty. These drives are Returned Un-Repaired (RUR).
: : The warranty for these drives will be void accordingly. No replacements will be given for the affected RMAs.
: : You may make arrangement to collect your drives from our Collection Point after 5 working days from date of this notice.
: : Please produce this email as proof of ownership when collecting these drives from our Collection Point.(Original returned site)
: : Seagate will scrap any rejected drive not collected within 30 days of notification. No further reminders shall be given.
: : Kindly refer to attachment details below.
: : RMA Customer Name Part Sn Des Comment
: : VMI-Mounting screw hole damage/screw stuck VMI-reject
: : * Please take note that there should not be additional drive without authorization from Seagate in your RMA.
: : Seagate will perform RUR (Freight collect) on the additional drive(s) to you . You may, however, re-apply a new RMA for the additional drive(s).
: : Your understanding and cooperation is greatly appreciated
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1F:→ yalusko :这叫自找麻烦 04/08 22:25