作者dacapo (Dacapo)
看板Storage_Zone
标题Re: [请益] 死鸡RMA被拒绝
时间Thu Apr 1 15:49:18 2010
我寄信+打电话去死鸡客服
跟阿六讲了一下状况,阿六要我把这封信寄过去
然後我在描述一下情形
几天後收到EMAIL说我的硬碟寄出了
不过好像是没修过的= =
看来要重寄了@@
大家以後要注意不要跟我一样耍蠢自表QQ
硬碟上的东西要拔下来
※ 引述《dacapo (Dacapo)》之铭言:
: 有人遇过这种状况吗....?
: 这样到底是要我去哪领硬碟
: Dear Sir/Madam,
: Please be informed that we have received the drive(s) below that are not covered under our limited warranty. These drives are Returned Un-Repaired (RUR).
: The warranty for these drives will be void accordingly. No replacements will be given for the affected RMAs.
: You may make arrangement to collect your drives from our Collection Point after 5 working days from date of this notice.
: Please produce this email as proof of ownership when collecting these drives from our Collection Point.(Original returned site)
: Seagate will scrap any rejected drive not collected within 30 days of notification. No further reminders shall be given.
: Kindly refer to attachment details below.
: RMA Customer Name Part Sn Des Comment
: VMI-Mounting screw hole damage/screw stuck VMI-reject
: * Please take note that there should not be additional drive without authorization from Seagate in your RMA.
: Seagate will perform RUR (Freight collect) on the additional drive(s) to you . You may, however, re-apply a new RMA for the additional drive(s).
: Your understanding and cooperation is greatly appreciated
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