台铁 TRA 60分 - 100% 台湾高铁 THSR 30分 - 50% 60分 - 100% 日本 JR 120分 - 急行、特急、寝台料金部分 韩国高铁 KTX 30分 - 50% 60分 - 100% 德国国铁 DB ICE Sprinter 30分 - 20% IR/IC/EC/ICE 60分 - 20% 夜车 120分 - 20% 法国国铁 SNCF 30分 - 33% (限搭 100KM 以上) 法国高铁 TGV 30分 - 33% (限搭 100KM 以上) 欧洲之星 ES 61分 - 送单程票一张、或来回票优待半价 181分 - 100% 西北列车 Thalys 30分 - 20% 60分 - 50% 120分 - 100% 奥地利国铁 ÖBB 长途 60分 - 20% 长途夜车 120分 - 20% 西班牙高铁 AVE Madrid - Sevilla 6分 - 100% 其他路线 16分 - 50% 31分 - 100% 比利时国铁 SNCB 15分 - 10% 120分 - 50% 义大利国铁 EuroStar Italy 25分 - 送 20% 购票折抵券一张，效期半年 IC/EC 义大利境内 30分 - 送 20% 购票折抵券一张，效期半年 IC/EC/CIS 跨国线 60分 - 送 20% 购票折抵券一张，效期一年 IC 夜车 60分 - 送 20% 购票折抵券一张，效期半年 EN 跨国夜车 120分 - 送 20% 购票折抵券一张，效期一年 爱尔兰国铁 60分 - 50% 120分 - 100% 荷兰 30分 - 50% 60分 - 100% * 另有许多欧洲国家会在一定限度内赔偿旅客因误点造成的「直接损失」 台铁 http://www.railway.gov.tw/j/images/a003.pdf 旅客持用对号以上指定车次之乘车票(含无座票)搭乘指定车次到站时间较时刻表公告 到开时间延迟60 分钟以上者....退还乘车区间票价全额 台湾高铁 http://www.thsrc.com.tw/tw/ticketing/guide.asp 迟延三十分钟以上未满六十分钟者，退还单程实付票价之百分之五十。 迟延六十分钟以上者，退还单程实付票价全额。 JR 北海道 http://www.jrhokkaido.co.jp/network/guide/guide5.html#5_4 特急・急行列车の到着が2时间以上遅れた场合には、お客様がお持ちになっている きっぷの种类により、特急・急行料金を払いもどしいたします JR 东日本 http://www.jreast.co.jp/kippu/24.html 特急・急行列车が、到着时刻より2时间以上遅れた场合は、特急・急行料金の全额を お返しします。 JR 东海 http://jr-central.co.jp/co.nsf/kip_rule/kip_rule_23 特急・急行列车が、到着时刻より2时间以上遅れた场合は、特急・急行料金の全额を お返しします。 JR 西日本 http://www.jr-odekake.net/guide/info_6.html#4 特急・急行列车が、到着时刻より２时间以上遅れた场合は、特急・急行料金の全额を お返しします。 JR 四国 http://www.jr-shikoku.co.jp/01_trainbus/kippu_info/haraimodosi.shtm#jiko 特急列车が、到着时刻より2时间以上遅れた场合は、特急料金の全额をお返しします。 JR 九州 http://www.jrkyushu.co.jp/trains/goriyou.jsp#18 特急・急行列车が、到着时刻より2时间以上遅れた场合は、特急・急行料金の全额を お返しします。 韩国高铁 KTX http://test.korail.go.kr/ROOT/cambo-view.cambo?programid=12&boardid=777&lang=eng The service also provides ample compensation for delays in delivery, paying a 50%-refund for a 30-minute delay, and the entire fee for a delay of over an hour. 德国国铁 DB http://www.bahn.de/p/view/international/englisch/travelservice/part_9_customers_rights_.shtml If a long-distance train (product classes ICE, IC/EC or IR) arrives more than 60 minutes late at the station where you alight, you are entitled to compensation. ICE Sprinter passengers are further entitled to compensation for the value of the ICE Sprinter supplement as from a delay of more than 30 minutes. The above regulation applies to night trains as from delays of more than 120 minutes. If you have a ticket for a standard or Sparpreis fare (including any BahnCard 25 or 50 discount) you are entitled to a credit worth 20 per cent of the value of the single journey affected by the delay. 法国国铁 SNCF Corail http://www.tgv-europe.be/europe/BE/en/Travel_in_Europe/Corail/#Guaranteed_time_promise Did your Corail train arrive at its destination with a delay of more than 30 minutes compared with the scheduled time, for journeys equal to or greater than 100 km? If the delay is attributable to the SNCF*, compensation in the form of a "Travel Voucher" is offered to passengers. It represents one third of the price of the ticket. The amount of compensation may not be less than €4.60**. 法国高铁 TGV http://www.tgv-europe.be/europe/BE/en/Travel_in_Europe/TGV/#Guaranteed_time_promise Did your TGV arrive at its destination with a delay of more than 30 minutes compared with the scheduled time, for a journey equal to or greater than 100 km? If the delay is attributable to the SNCF*, compensation in the form of a "Travel Voucher" is offered to passengers. It represents one third of the price of the ticket. The amount of compensation may not be less than €4.60**. 欧洲之星 Euro Star http://www.tgv-europe.be/en/Travel_in_Europe/Eurostar/#Guaranteed_time_promise For a delay of 61 to 180 minutes (inclusive) on all regular journeys, with the exception of the service to the French Alps and Avignon or a delay of 121 minutes or more for services to the French Alps and Avignon**: you will be offered a free single ticket or a reduction of 50% on the price of a return ticket for any Eurostar journey on the following lines: London Waterloo or Ashford International <> Paris Gare du Nord or Brussels-Midi/Zuid, or Lille Europe, or Calais-Fréthun. For a delay of 181 minutes or more on all regular journeys, with the exception of the service to the French Alps and Avignon: you will be offered a refund for that part of the journey that was delayed (for example, if you purchase a return ticket, you will be reimbursed half the amount paid). 西北列车 Thalys http://www.tgv-europe.be/europe/BE/en/Travel_in_Europe/Thalys/#Guaranteed_time_promise Did your Thalys International train arrive at its destination with a delay of more than 30 minutes compared with the scheduled time on an international journey? Except in cases of force majeure, the customer is entitled to compensation. If the delay is more than 30, 60 or 120 minutes, Thalys offers 20, 50 or 100% respectively of the price of the journey concerned. The amount of the compensation may not be less than €5. 奥地利国铁 ÖBB http://www.oebb.at/pv/en/All_about_Travelling/Passenger_charta/Passenger_charta_English.pdf If a long-distance day train arrives more than 60 minutes or a long-distance night train more than 120 minutes late in the destination station, passengers will be compensated 20% of the ticket value. The compensation will be granted if the fare per direction of travel in international border-crossing long-distance service is at least EUR 50. In national long-distance traffic, the fare per direction of travel must be at least EUR 20. 西班牙高铁 AVE http://www.renfe.es/ave/ (Madrid - Sevilla) Should there be a delay exceeds 5 minutes on the scheduled time of arrival is return the face amount of the ticket, provided that the delay is attributable to Renfe Ave. (其他) In the event of a delay due to Renfe Ave, it will refund the share at the price of your ticket according to the following schedule: Between 16 and 30 minutes 50% More than 30 minutes 100% 比利时国铁 SNCB http://www.b-rail.be/nat/E/mynmbs/compensation/calculate/index.php Delays of at least 120 minutes: compensation amounts to 50 % of the delayed journey rate, and is at least 2,50 EUR. Recurrent delays of 15 minutes or more: compensation amounts to 10 % of the delayed journey rates, and totals at least 2,50 EUR. 义大利国铁 http://www.trenitalia.com/en/area_clienti/con_trasp/viaggio6.html Late arrival longer than: 25 minutes for TBiz, Eurostar Italia AV, Eurostar Italia; 30 minutes for Intercity, Intercity Plus, Eurocity per il percorso nazionale, Eurostar City italia; 60 minutes for Intercity notte o Espresso entitles passengers to request a Bonus Voucher - valid for six months from issue date - to buy another ticket, without the right to refund of any difference. The part of your ticket bought with the bonus voucher is non-refundable. Late arrival equal to or longer than: 60 minutes for Intercity, Eurocity and Cisalpino trains operating international services; 120 minutes for EuroNight and Espresso Night trains operating international services; entitles passengers to International Bonus Vouchers valid for twelve months from issue date for buying another ticket, without the right to refund of any difference. The Bonus value given is 20% of the international ticket price relating to the single section (ticket with the minimum amount of 50 euro (19.00 euro for the Cisalpino trains) including any booking and WL or couchette supplements). For return tickets, the amount of the Bonus Vouchers is calculated on half of the ticket price. The amount of the Bonus Voucher is rounded up to 0.10 euro. 爱尔兰国铁 http://www.iarnrodeireann.ie/home/customer_charter.asp#11 For delays of one to two hours, we will give you vouchers to the value of 50 % of the fare you have paid for the portion of your journey affected. For delays over two hours, we will give you vouchers to the value of 100% of the fare you have paid for your single journey. 荷兰 http://www.ns.nl/servlet/Satellite?cid=1083234338265&pagename=www.ns.nl%2FPage%2FArtikelPage_www.ns.nl&lang=en&c=Page For delays of 30 to 60 minutes you will be refunded 50% of the fare. For delays of more than 60 minutes you will be refunded the full fare. --

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