即将到菲律宾的旅行旺季... 想在此提醒想自助的背包们!!! 请小心这些旅行社!!! TRAVELonline co. TravelDotCom co. 也请曾被菲律宾公司诈骗的背包们 分享自身经验 po在这里也是希望版主 可以重视.. 建立 菲律宾不良业者的名单 让自助者们自保.. 必竟　跨国官司 不若 某国内电子大厂key错售钱不认帐 这麽好处理... 如果不好好建立起这些资讯!! 恐怕受害者会越来越多... 先表名... 这不是想唱虽大家...或是扫性... 但这种事 不小心防犯 往往会 比事前耗费更多心力/钱...才能解决... 以下是超长文...慎入... --------------受骗事件　简单描述--------------(後有简单的证据) 我是订Nami的delux room...3晚... 事发後 我用自已残破不堪的英文 每天费时2~3小时写了近50封信向Travel online据理力争 一个月下来无效後 我就直接杀去 菲律宾驻台经贸办事处台中部 (有自已去办过菲签就知道该处) 那时候常去...由於敝人只是低薪阶级的平民百姓 对大家看来 似乎不怎麽多的2万多元 迟迟无法释怀 所以该处处长也多次受敝人请托 到处写信求救 甚至於 听处长的说法是他回台北总部开会也提出了我的事情 所以台北总部才会写信回『菲律宾观光局』... 最後的回覆 总是令人失望... 其实在找台北总部的後期... 我们也同时写信给中华民国政府...台中市政府... 最後 是台中市政府 帮我们把这件事转发给 台湾外交部 台湾外交部 再把我们的资料传给台湾驻菲办事处 最後 终於在一年後 三摧四请下...拿回1/3的钱... 但是还有2/3躺在这家公司... 到这里 让我们来整理一下 总共有哪些单位被找过 菲律宾部份 1.Travelonline公司(Agent:Penny1名, Manager1名,共2名) 2.菲律宾驻台经贸办事处 台中分部 3.菲律宾驻台经贸办事处 台北总部 4.菲律宾观光局 5.Makati City Goverment 台湾部份 1.台湾政府(马小久信箱 至今未回覆) 2.台中市政府 3.台湾观光局 4.台湾驻菲律宾办事处 找了这麽多单位 才要回1/3!! 乡亲啊!!! 付钱容易 还钱难!! 最近 我又和Travelonline这家公司搭上线 现在 这家公司的Director回说 本公司从来没听说过你这件事 (鬼打墙了!!!你们的Manager回过我信... 再者就算敝人英文太差 连mail address也会看错 你们的同乡-菲律宾驻台办事处处长写的信 总看过吧??) Director说 当初骗我钱的这个Penny早就被他们fire了 现在另起炉灶 叫TravelDotCom这家公司 所以 这也就是为什麽 敝人希望大家小心注意.. 一旦与这些公司结缘... 只有2种结果 一是认赔 二就是和我一样 每天除了工作 耗费一年的时间和心力 才拿回1/3的refound... -------简单版的证据--------------- From fenysun To Penny <[email protected]> Date Wed, Sep 24, 2008 at 1:07 PM Subject Re: FW: Confirmation Letter Dear Penny, I inquired the Nami's room rate from my friend works in Philippine government. He told me that the room rate costs about USD100 only. That's why I wrote u the mail. Furthermore, the time was too short for us to make an entire consideration. ( We received the package message at sep. 11, then were forced to make decision at sep. 12.) ( Peling said u want us to make a decision not beyond sep.13.) Though the higher price is a truth, I'm really appreciated with what u had done for us! Finally, could you tell me how much does the cancellation charge cost, and the details... Thank you very much! ========================= From Penny <[email protected]> To fenysun Date Wed, Sep 24, 2008 at 5:52 PM Subject RE: FW: Confirmation Letter Dear Sasha, Why don't you inquire directly to Nami to ask for their price. I don't know where did they get that price. With regards to the option date to pay for the booking, it is the resort who gives that and not us as all reservations are based on first come- first serve basis.. We are just following resorts policy. Please see below cancellation policy. CANCELLATION POLICY : Notification of cancellation will have corresponding cancellation fees. The schedule of fees is shown below: NOTIFICATION BEFORE PEAK SEASON ARRIVAL DATE FEE Prior 45 Days Php 500.00/ Room . 45 -31 Days One (1) Night / Room 30 -15 Days 50% of Full Room Charge 15 – 0 Days / No Show Full Room Charge Regards,Penny ============================= From fenysun To [email protected] Date ri, Sep 26, 2008 at 11:54 AM Subject e: Cancellation Letter from 我的名字 Dear Penny, I am sorry to tell you that I decide to cancel the package you provide for us at Sep, 11, 2008 ( I had already paid the whole expenses-USD704.55). From today (Sep, 26,2008) to my housing date (Nov, 13, 2008) , it still left 『47 days』; therefore, as the 『Cancellation Policy』you had mentioned at Sep, 24, 2008 『Prior 45 days, pay Php 500.00/ Room』, I will pay Php500 for the whole cancellation fees. ( I did order one room for three night.) Please let me know 1. How much money could I get back. 2. When could I get whole money back. Please answer me as soon as possible. Thank you very much for your help! Regards 我的名字 at Sep. 26, 2008 Cell phone:+886-9xxx =============================== From Penny <[email protected]> To hen Sasha <[email protected]> dateFri, Sep 26, 2008 at 5:41 PM subject RE: Cancellation Letter from 我的名字 Dear Sasha, I would like to inform you that the Php 500 cancellation charge is for our company only. That's our policy prior 45 days. For Nami, they will already charge you one night and that's their policy. Our cancellation charge is different from the resort's cancellation charge. Please think it over again and email me asap if you are really decided to cancell your booking. Thanks, Penny ============================ From fenysun To Penny <[email protected]> Date Fri, Sep 26, 2008 at 7:01 PM Subject Re: Cancellation Letter from 我的名字 Dear Penny, Firstly, we did make a deal with "YOU", "NOT" Nami resort. Therefore, I believe that we do have to follow "WHAT YOU HAD MENTIONED (THE CANCELLATION POLICY) " in the earlier e-mail ONLY! Besides, in my earlier e-mail at Sep, 24 , 2008 I had asked you that "Finally, could you tell me how much does the cancellation charge cost, and the details..." Then, you reply the e-mail (Sep, 24, 2008) as following... "We are just following resorts policy. Please see below cancellation policy. CANCELLATION POLICY : Notification of cancellation will have corresponding cancellation fees. The schedule of fees is shown below : NOTIFICATION BEFORE PEAK SEASON ARRIVAL DATE FEE Prior 45 Days Php 500.00/ Room . 45 -31 Days One (1) Night / Room 30 -15 Days 50% of Full Room Charge 15 – 0 Days / No Show Full Room Charge" To follow your rules, the "Resorts Policy" ONLY MEANTIONED that "WE HAVE TO PAY Php 500/ Room" WITHOUT ANY OTHER CHARGE. I believe you and your company are rightful and with good faith, so please comply with the rule you told me. Thank you very much! 我的名字 Sep. 26. 2008 ================================= From Penny <[email protected]> To fenysun Date Fri, Sep 26, 2008 at 7:33 PM Subject RE: Cancellation Letter from 我的名字 Dear Sasha, I was not able to mention to you about the resorts cancellation charge in my previous email. My apology as I only mentioned ours and this is an honest mistake. We already paid Nami on your room reservation and we will not be able to get the whole amount from them as what you are expecting because they will really deduct the 1 night charge once you cancelled your booking. This is their policy and i cannot do anything as this is already beyond our control. Hope you understand. Why don't you just pursue your booking anyway everything is already in place. Regards, Penny -- ※ 编辑: fenysun 来自: 118.171.75.73 (06/18 13:52)