作者yenchenlan (chester)
看板Oversea_Job
标题[北美] 徵技术支援工程师
时间Sat Sep 7 01:47:55 2013
嗨,国外的生活太过平淡?不符期待吗?
希望这个不起眼的八卦能满足您拯救世界的渴望。
公司再徵人,
- 地点在天气好得很无聊的圣地牙哥,
- 环境是同事贱得很有趣的 start-up 四岁白人公司,(
http://www.nlss.com)
- 虽然公司目前还没有接不完的订单,但冰箱里仍有着喝不完的饮料,
- 有两个相依为命、抵抗外侮的台湾人,没有印度人情味。
这个职缺最赞的一点是,直属老板和同事是公司里最赞、最合理的一群人。
公司有提供 H1B 签证,但您至少仍需有 opt 身份可以直接工作。
履历可以直接寄给我
[email protected],
欢迎阖家光临,一起应徵,谢谢。
以下是工作内容:
Summary:
Provide technical assistance and training to customers by performing the
following duties.
Essential Duties and Responsibilities:
including the following. Other duties may be assigned as required.
o Provide client support and technical issue resolution via e-mail, phone and
other electronic medium
o Configuration of customer's hardware, software, and network to properly
support Next Level system
o Configure software to work per the customers requirements
o Provide training to clients in the use of Next Level software and applications
o Identify and correct or advise, on operational issues in customer systems
The Ideal candidate will also possess the following skills:
o Able to work independently and efficiently to meet deadlines
o Able to promptly answer support related email, phone calls and other
electronic communications
o Self motivated, detail-oriented and organized
o Experience with hardware and software issues
o Excellent communication (oral and written), interpersonal, and organizational
skills
o Self-starting, go-getter who proactively documents issues and defects,
striving to find the root cause of problems.
Education and/or Experience:
Two (2) years certificate/degree in computer or networking related areas
from college or technical school; or four (4) years related experience and/or
training; or equivalent combination of education and experience.
Computer Skills:
To perform this job successfully, the applicant should have knowledge
Microsoft Windows and Apple OS X, MySQL, a variety of web browsers, and
knowledge of Linux and the Linux command line. Further, a solid
understanding of networking principals (network devices and configurations) is
required.
Work Environment:
Next Level is an extremely fast paced technical startup and expects
dedication and hard work. The applicant must be able to work effectively and
efficiently under the pressure of deadlines and manage multiple customer issues.
Applicant must be able maintain composure and work efficiently under
pressure despite potentially indignant customers.
Applicant must be able to convey customer concerns to engineering staff and
clearly express and describe issues.
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※ 编辑: yenchenlan 来自: 209.242.149.102 (09/07 01:56)
※ 编辑: yenchenlan 来自: 209.242.149.102 (09/07 01:58)