all library media programs,regardless of size,need an adequate level of support staff. the support staff works under the guidance and supervision of the professional staff,and provides services which free the professional staff to work directly and closely with students and faculty in the school. support staff also may interact directly with the school community, but their duties. school and district personnel,as appropriate,develop job descriptions and evaluation procedures for support personnel. the support staff of the library media program consist of technicians,technical assistants,and clerk. the carry out carefully delineated duties for assisting users according to established procedures and perform specialized tasks involving materials and equipment. support staff members require both a general knowledge of library media program activities and specific skills necessary for the performance of duties. all support staff members must also demonstrate positive human relations skills. preparation for the position of technical assistant,technician,or clerk is by academic training in a program of studies at the undergraduate level,in a technical training institution, or by in-service training and on-the-job experience. technicians usually have some formal academic and technical training at the undergraduate or technical institution level,or experience in a specialized area of media production,maintenance,or use. these areas may include graphics and displays;photography;operation,maintenance and repair of instructional hardware;video and audio production and communications systems;and computer management and operation. technicial assistants usually have a general background in library media program routines,acquired primarily from on-the-job experience and training,with limited formal training within an academic or technical institutio --

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