※ 引述《lovex (L O V E X)》之铭言： : 请问一下 : 新千岁机场到星野渡假村如果想搭JR过去 : 是否可以先在网路上预约买票 : 刚刚查了一下似乎得前一天就拿票，所以好像只能当天购买? : 不知是否有查错~想请问有经验的人~谢谢! 借文问一下，我2/15要家族旅游是去 clubmed Tomamu 日前有听闻近期clubmed中国游客很多(可能因clubmed是中资) 但现在中日航空减班，且中国禁止团客，且日本禁止湖北游客的情况下 想请问有没有当地人，或者是刚回来的人，可以给一点情报 有关目前clubmed Tomamu 中国客是否会很多，或是现在现况是怎麽样? 谢谢 ----------------------------------------------------------------------- 以下附上去信问clubmed官方信箱，得到的回应 大概是说中国香港的reservation largely impacted，应该就是有比较少 Regarding your request we cannot provide you this information. What we can confirm is that the number of reservations coming for these countries were indeed largely impacted. (这边的these countries是指中国及香港，因为去信是问这两个地方的旅客比例) We understand the concern and wish to emphasize on the fact that the health and safety of our guests and our staff in our number one priority. The Club Med resorts in Japan are following the law and health regulation of Japan and we have obviously put in place a lot of actions to ensure as much prevention as possible. GENERAL ACTION 1. Meeting and training with the whole staff to make them understand the seriousness of the outbreak and the measures put in place. 2. Large stocks of masks and thermometer purchased and in use TEMPERATURE RECORD 3. Daily temperature check of all staff members in duty in each service and record sent to HR 4. Systematic temperature check of all check in GMs in the resort. Record of any guest whose temperature is above 37,5C. 5. Temperature check for all Guests at the restaurant entrance at Lunch time. 6. For the children, temperature record is done twice a day for those who join the Mini Club. (Each time the parents sign them in) 7. If temperature recorded is above 37,5C Guest or Staff will be immediately brought to the closest hospital available for medical checkup. Club Med will take care of the cost of the transportation fee. Hospital expense will remain at the charge of the Guest/Staff. USAGE OF PROTECTIVE AND HYGIENE EQUIPMENT AND PRODUCTS 1. Kitchen staff to wear masks and gloves during preparation, service and cleaning 2. All Housekeeping staff to use N95 protective masks during room and public areas cleaning with chemical products 3. Hand sanitizers available in all the gathering points of the resort (Reception, Guest relation service, Mini club, Ski school, Restaurant, Bar, Theatre etc…) 4. Usage of hand sanitizers is enforced at the entrance of the restaurant during meal time by welcome GOs, restaurant supervisors and/or managers on duty. 5. Usage of hand sanitizers is enforced to the children when finishing their activities. Handwashing before meal time is also mandatory for the children in Mini Club. For you information Japan is now restricting entries in the country for Chinese people originated from the Hubei region and Wuhan city. Everyone in Club Med is involved into managing this sanitary crisis and we will take any additional action instructed by our office should it be necessary as the situation evolves. Hope this helps making you feel more confident about your stay. Looking forward to welcome you to Club Med Tomamu! Best Regards, --

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