作者sassonlian (小连)
看板IntlShopping
标题[问题] amazon jp的Prime membership无法取消
时间Mon Feb 2 02:24:49 2015
各位大大好，
我前几天去日本玩，先行上amazon jp购物，
当时有点选Prime membership，
之後上银行网站发现有收取3900年费，
所以写信给amazon jp客服：
I started my amazon prime free trial few days ago, and recently found that
you charged me JPY3900 for this service. Then I realized that I forgot to
cancel my prime membership but the sevice is uneconomic for me as I rarely
buy things on amazon. I did not use this sevice any more after the trial
period and JPY3900 is not a small sum for me. Would you please be so kind to
help me cancel my prime membership and give the money back to me?
客服回信：
If you haven't used Amazon Prime membership benefits, we can cancel the
membership and make a refund for the membership fee.
However I found that you have used Amazon Prime membership benefits on your
orders. Therefore we are unable to cancel the membership. We are sorry for
this inconvenience and thank you for your understanding.
The promotion is active until January 21 in 2016.
我一年前有试用过，也取消过，
这次没注意到就在按下去，
似乎变成正式期间会员，
其中购物两天有使用数次，
不知要如何跟客服沟通退年费呢？
谢谢~~
--
※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 140.127.112.102
※ 文章网址: https://webptt.com/cn.aspx?n=bbs/IntlShopping/M.1422815092.A.D5A.html
1F：推 daff0408 : 你已经用了就没法退 02/02 09:14
2F：→ alex1973 : 一个帐号只能试用一次, 你已经取消过一次了, 这次没 02/02 09:18
3F：→ alex1973 : 办法再取消了. 02/02 09:19
4F：→ JCC : 已经用了是要退什麽? 02/03 14:07
5F：→ hanwu85 : 已使用了, 就不要说甚麽退费了 02/04 00:19
6F：→ hanwu85 : 记得把自动续约的功能关掉吧 02/04 00:19