作者maxidog (外星人)
看板IntlShopping
标题[问题] AE官网购买问题
时间Mon Aug 18 11:27:47 2008
我在AE官网下单後填的住址是我在美国的朋友的
但是不小心把billing address和mailing address填成一样的
(都填成我朋友的)
所以AE发现合我的信用卡公司提供的资料不符
把我的订单暂停处理
并寄来这封信
Dear AE shopper,
Thank you for your recent order.
To enhance security we have instituted several new checks to ensure your
order is not being placed fraudulently. Your order was pulled for this
verification process and the name, billing address or Phone number supplied
was not a complete match with the information your credit card company
has on file.
For your protection this order was not allowed to process further.
In order for your order to be processed, please reply with your name,
billing address and billing phone number as it appears on your
statement,or call 1.866.338.2389 between the hours of 8-5pm EST,
Monday - Friday.
Thanks for being a part of the American Eagle brand and we’re sorry for any
inconvenience.
Sincerely,
Your friends @ AE.com
我看了後把我登记信用卡的台湾地址(翻成英文)电话 姓名
都寄回去
但是过了3天都还没有收到任何AE的回覆
用追踪码查我的订单进度也都不是显示processing
请问我该怎麽办呢?
再下单会不会重复订到一样的东西
但是不赶快解决又怕折扣的东西卖光了>"<
拜托好心的板友帮忙解决问题好吗???
谢谢你们耐心的看完
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◆ From: 220.129.120.112
1F:推 pigkuma :打电话会比较快,另外他们有周休不会出货 08/18 11:40
2F:→ maxidog :谢谢^^ 08/18 18:11