作者pbii ()
看板IntlShopping
标题Re: [问题] threadless的衣服用UPS会寄丢吗??
时间Sat Apr 19 01:43:22 2008
今天打了电话到我家附近邮局 他要我打去投递单位问
在这里他可以用地址帮你查有没有东西寄到你家
但他说我家"今天"没有记录 不知道是不是只帮我查了今天的= ="
他还是叫我跟卖家要追踪码 才比较能查的到
参考了版友的意见 我写了第二封信给官网 内容如下:
Hi, I palced two orders on 3/23, I got one order last Wednsday,
however I haven't received the other one.
It's been over 3 weeks from the ship date.
And, I called my local post and customs office for the package,
but they could do nothing without the tracking number.
What can I do for it?? Please don't tell me to wait for another week.
If I couldn't get my order, would I get a refund??
最近官网回覆得很快 今天早上十二点写的 晚上十点多就收到回覆了 如下
Hello!
The status of your order is 'Processed' and it looks like your order
was never updated to shipped. (这里不懂? 我明明3/25就有收到寄出通知耶?!)
There is no way for us to confirm that it was shipped out,
but if it was, it would have arrived by now.
At this point, we have to assume the order was lost in the transit.
We can either ship you new designs of your choice or give Threadless credit
or a refund. If you want replacement tees, please confirm
your shipping address and let us know what shirts you want.
Keep in mind designs that you previously ordered may no longer be in stock,
so check out the site first to see what designs are available.
If we send you a replacement order, we will be able to upgrade you to
expedited shipping for the inconvenience.
Let us know what you want to do! Sorry for the trouble.
Have a wonderful day!
这是落落长的回信 也许还是官方的回覆(?)
我刚又写第三封信 希望他能帮我寄一样的衣服 因为库存都还有(但有的不多了>"<)
我不想要退款或其他的t 感觉很麻烦 现在也没在特价不太划算
不知道下一次的回覆会是什麽 虽然这个问题还没有个完美的结局
下次有人没收到衣服或许也可以写信给官网
问题的事项我本来是选order inquiry 但得到的是官方回答(上次订有问过 贴一样的答案)
这次我选other 得到不一样的答案了 不知道是因为写的内容还是选不一样事项有差
给大家参考!
不过有个问题 如果有人有收到衣服却跟官网说他没收到 官网感觉也不会知道
这样遇到坏心一点的人不会亏钱吗?
落落长一堆 谢谢好心的版友提供意见跟回覆我!!
--
※ 发信站: 批踢踢实业坊(ptt.cc)
◆ From: 61.229.216.13
1F:推 icosth:如果一直遇到坏人 公司亏钱 以後就不接海外单了吧 04/19 01:59
2F:推 hikionly:你现在如果换其他款式不用另外加钱喔 还是一样照特价的价 04/19 08:42
3F:→ hikionly:钱购买 但我不太确定这是不是要以没货为前提@@ 其实依我 04/19 08:43
4F:→ hikionly:之前跟THREADLESS购买的经验 他们处理问题都还蛮有诚意的 04/19 08:45
5F:→ hikionly:啦 如果是他们出的问题 通常他们除了会赔你邮资之外 还会 04/19 08:45
6F:→ hikionly:送你礼卷 使用期限不限时间 04/19 08:46
7F:推 hikionly:礼卷金额不多5~约10元美金吧 但还算有诚意啦 特价的时候 04/19 08:50
8F:→ hikionly:也可以用^^ 04/19 08:52