我之前在美国eBay买了一张e-mu 1212m的音效卡 结果卡收到之後一直不能安装在电脑上 最後才发现是卡坏掉了 在金手指的附近有被破坏的痕迹，有几个凹洞 看起来可能是伤到里面的线路了 我跟卖家反应，他却说卡是好的 绝对不会退我钱，所以我跟PayPal申诉 PayPal调查了很久之後，才发了一封mail给我 叫我在2/23之前传真证明文件给他 证明我的卡是坏的 Please obtain a document (such as an estimate or invoice) from an unbiased third-party, such as a dealer; repair shop, appraiser, or another individual or organization that is qualified in the area of the item in question (other than yourself), which details the extent of the damage or clearly explains how the item received significantly differs from the item advertised. Please do not proceed with any repairs or alterations to the item, as doing so will limit PayPal's ability to successfully resolve your claim, and may result in the cancellation of your dispute. If possible, the document should include a serial number and description of the item, and the dollar amount required to complete the repairs necessary to correct the damage. This document must be on letterhead that includes the name, address, and phone number of the individual, business, or organization so that PayPal may contact them if necessary. 我不知道要去那边生这个文件出来 我这张卡算是水货，创巨(Creative)不会鸟我 不知道有没有人也有类似的经验可以提供我参考看看？ 谢谢！ --

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