作者lovedutch (dutch)
看板Holland
标题荷兰火车的误点
时间Thu Apr 5 16:13:32 2007
我以为荷兰火车发生问题是很正常的...
我好几次都是坐到一半发生某些事
车子晚到了很久,某些事意思是很多情况都有...
平均值一个月有一次吧...
今天居然看到下面这个网页
大家有人争取过吗,应该大家都有delay的经验吧,哈
http://tinyurl.com/3cwpue
Unfortunately it may happen that your train arrives late at your destination.
We feel that it is important that you should then be compensated. For delays
in excess of half an hour you will receive a refund. Irrespective of the
cause.
For delays of 30 to 60 minutes you will be refunded 50% of the fare.
For delays of more than 60 minutes you will be refunded the full fare.
When does the scheme apply?
You get a refund for delays of 30 minutes or more provided the amount to be
refunded is Euro 2.20 or more.
The scheme applies to all domestic journeys you make with NS.
You get your money back irrespective of the cause of the delay, for example
even in the case of an accident on a level crossing.
We do not give refunds for delays on NoordNed, Connexxion or Syntus.
We may in very unusual cases claim force majeure, for example in the event of
a national power failure.
We do not give refunds if the delay was announced well in advance, for
example in the case of track works.
Ask for more details at an NS ticket office or ring 0900 202 11 63 (Euro 0.10
per minute).
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※ 发信站: 批踢踢实业坊(ptt.cc)
◆ From: 140.124.72.8
※ 编辑: lovedutch 来自: 140.124.72.8 (04/05 16:19)
1F:推 drama:误点可以退钱我知道,可是我们通常不是碰到误点...是故障-o- 04/05 16:20
2F:→ drama:一般都会有广播告诉你转车,所以也很难碰到误点可退费情形 04/05 16:21