※ 引述《alima (贾考柏)》之铭言： : 123. Advertisement: Today’s customers expect high quality. : Every advance in the quality of manufactured products raises customer : expectations. The company that is satisfied with the current quality : of its products will soon find that its customers are not. : At MegaCorp, meeting or exceeding customer expectations is our goal. : Which of the following must be true : on the basis of the statements in the advertisement above? : (A) MegaCorp’s competitors will succeed in attracting customers : only if those competitors adopt MegaCorp’s goal as their own. : (B) A company that does not correctly anticipate the expectations : of its customers is certain to fail in advancing the quality of its products. : (C) MegaCorp’s goal is possible to meet only if continuing advances : in product quality are possible. : (D) If a company becomes satisfied with the quality of its products, : then the quality of its products is sure to decline. : (E) MegaCorp’s customers are currently satisfied with : the quality of its products. : 这题是问assumption : 如题：在总结时有点卡住转不过来 : 总觉得BorD似乎比较接近假设 : 我自己总结的罪名如下-- : A是错在 提到竞争对手 - 无关议题 : 但B,D,E总觉得有跟答案沾上边......可以请版友题点一下错误考点在哪吗...谢谢=P 小弟认为本题不是考assumption 你要由已知的讯息来判断选项的内容是否正确 b提到如果一个公司没有正确预期消费者的期望,则该公司无法品质创新 而原文只有提到消费者期待高品质,而公司提高品质会再次提高消费者预期 跟'预期消费者的期望'并无相关 d提到如果一个公司满意自己产品的品质,则产品品质会下降 从原文不能推出这个结果,顶多能说如果公司满意自己产品品质,则消费者会变得不满意 而公司产品的品质不会自己降低 e提到Megacorp的消费者满意他的产品品质,但是原文只是一个广告,并无能提供证据 显示本选项正确 而c提到只有当产品品质能不断创新时,Megacorp的目标(不断满足或超越消费者预期) 会成真 --> 从原文可以获得支持 因为若该产品品质创新会有瓶颈,则消费者的对品质的预期有一天会超过产品本身的品质 ,也就是说Megacorp的目标就没办法达成 --

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