作者purue (purue)
看板DigiCurrency
标题Re: [闲聊] FTX 索赔网站已上线 常见问题整理 (07/14)
时间Sat Jul 29 21:42:46 2023
之前kyc 迟迟未有回应 就寄信去催
Ftx suport回信叫我等流程处理
结果今天收到ftx一封信
Dear Customer:
We have noticed that you have started your KYC submission but have not provided
all requested information or documents. In order to complete the KYC process, yo
u will need to upload all requested documents as indicated on the KYC section of
the customer claims portal (claims.ftx.com). You may complete your KYC submissi
on by clicking the 'Verify' link below.
All customers are requested to provide the following information:
A valid and unexpired ID, such as a passport, national ID card, or driver's lice
nse depending on country of issuance selected.
Proof of address issued within the last 3 months, such as a utility bill, bank o
r credit card statement, internet/cable TV/house phone line bills, tax returns,
council tax bills or other government issued certifications of residence. The pr
oof of address must have your name, a date of issuance and a clearly stated addr
ess. No PO Box address is allowed.
Make sure that the pictures of your documents are clear, show all their corners
and sides, and no information is covered.
Please note that screenshots, photos of document copies, and images altered in p
hoto redactors are not acceptable.
We appreciate your understanding and cooperation in following this process. If y
ou have any questions or need further clarification, our customer support team i
s ready to assist you. Thank you for your attention to this matter.
寄信者不是ftx suport而是ftx
请问这是真的还是钓鱼呢?
----
Sent from
BePTT on my Google Pixel 4a
--
※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 61.65.252.25 (台湾)
※ 文章网址: https://webptt.com/cn.aspx?n=bbs/DigiCurrency/M.1690638168.A.B60.html
1F:推 C10202: 我kyc还没弄完,今天也有收到这封信07/29 23:37
2F:→ yahooyamgoog: 寄件人信箱?07/30 01:28
[email protected]
※ 编辑: purue (61.65.252.25 台湾), 07/30/2023 03:59:43
3F:推 john801110: 我也有收到07/30 17:31
4F:推 casterliao: 没完成KYC 有收到+107/30 19:59
5F:推 wpd: sumsub是很多平台的KYC协力单位 新闻有报07/30 20:26
等好久了没有新讯息 写信过去又叫我乖乖等 欸
6F:→ wpd: 去看一下从FTX点进去的KYC是不是转到sumsub就知道了07/30 20:28
7F:→ cp296633: claims.ftx.com的kyc是转到sumsub.com没错07/31 08:56
※ 编辑: purue (61.65.252.25 台湾), 07/31/2023 11:30:48
8F:推 skyviviema: 我之前是多次验证失败不能再验证 今天也有收到信重新 07/31 18:56
9F:→ j49222106: 我也收到了,用Google翻译,意思好像说可以再次kyc了 08/01 04:56
10F:→ j49222106: 但是重新上传身分证正反面,依然是失败,然後又被锁了 08/01 22:10
11F:→ j49222106: ,才上传一次而已耶,操 08/01 22:10
12F:→ kmd: 我两个帐号用护照 KYC 都是一次成功,看来身分证没英文 08/02 10:23
13F:→ kmd: 是个问题 08/02 10:23
14F:→ j49222106: 我第一次是用护照,但验证失败,不晓得是不是照片差太 08/02 20:14
15F:→ j49222106: 多? 08/02 20:14
16F:推 hung7893: 我原本也有这疑问,後来通过KYC後也是导向一样的地址, 08/04 05:07
17F:→ hung7893: 确认不是钓鱼 08/04 05:07
18F:推 rinkai: 我submit出去的也还没收到... 08/09 20:32
19F:→ rinkai: 反倒是我爸因为登入不了FTX直接找kroll填写的都收到信了 08/09 20:33
20F:推 j49222106: 终於KYC验证过了,我是用身分证和驾照,原来我一直都 08/11 17:53
21F:→ j49222106: 在耍笨,只要直接相机拍照上传 08/11 17:53
22F:→ j49222106: 就ok了 08/11 17:53