作者Waaaade (Whatever)
看板Bank_Service
标题[其他] 智能客服持续使用意愿问卷
时间Sun May 3 00:00:58 2020
已取得版主同意发文
问卷名称:智能客服持续使用意愿之探讨
研究目的:了解影响持续使用银行相关智能客服或其他智能客服之因素。
填答条件:有使用过智能客服之民众
其他声明:1.本研究为匿名学术调查,仅供研究使用
2.截止时间:有效问卷满350份为止
研究单位:国立台中科技大学企业管理研究所
研究者姓名:张媛茹
联络人姓名:张媛茹
联络方式:
[email protected]
问卷连结:
https://www.surveycake.com/s/7og7q
前80位,每位100P币,发完为止悠~
非常感谢~
--
※ 发信站: 批踢踢实业坊(ptt.cc), 来自: 223.137.248.180 (台湾)
※ 文章网址: https://webptt.com/cn.aspx?n=bbs/Bank_Service/M.1588435260.A.D30.html
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68F:→ rsps1008: 其实大多用智能客服只是文字线上客服的转接窗口 05/03 14:04
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79F:→ bailan: 智能客服跟QA资料库+搜寻功能差不多吧 05/03 16:07
80F:推 blackyw: 智障客服 05/03 16:57
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89F:→ morpheusK: 我都直接转真人 05/05 15:15
90F:→ Waaaade: 感谢各位,这个周末转P币给大家呦~ 05/08 18:52