小弟是七月才来澳洲，然後再Brisbane申请了CommonWealth的帐号。 上个礼拜，算算利息总是不对劲； 写了封Enquiry，结果得到这个回函啦！ Hi XXXX(姓名省略), My name is Laga, and I am pleased to assist you today. In relation to your enquiry about the Bonus Interest for your Netbank Saver, please be advised that I have forwarded a request to the relevant department to apply the bonus interest rate of 1.50% to the existing interest rate of 2.75%. Therefore, your Netbank Saver account will attract the interest rate of 4.25% as of tomorrow. I do apologise for the inconvenience this has caused. If you would like to have the bonus interest rate backdated to the date of the campaign (20 July 2009), you will need to visit a branch convenient to you to have this rectified as this delegation falls with the branch network. To avoid any further delays, please visit the branch you opened up your Netbank Saver account with, 240 Queen Street Brisbane QLD 4000, to have this ammended. XXXX(姓名省略), you are a valued customer of the Commonwealth Bank, and anything we can do to make your experience more enjoyable will be our pleasure. I hope you have a great day. Kind regards, Laga Online Support Team Commonwealth Bank of Australia ABN 48 123 123 124 Visit: commbank.com.au 简单的说，就是他们还真的把我的利息给搞错了！ 而且，还要我自己去分行搞清楚。 ....... 真是有够无奈的.... 我可以提出精神赔偿吗？ 因为其实我之前有去分行问过，可是他们都说没问题=_= -- ▁▁▁▁▁ ﹀ ◤◢■■■■◥ ﹀ █◣╥╥╥╥╮ ◤◢▓▓▓ ╭╤╤╤╤╤ █═◎══════════════◤ ／◥▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄◤ ~~︿~︿^^︿︿~~︿︿^︿ ~~~︿~ ︿︿~~^︿~~︿~~︿︿^^ --

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